好的那我先改用桌上型SKYPE使用，在驗證看看
電腦重灌需要公司控管的帳戶密碼，實作上會比較困難
(手邊只有登入的pin碼資訊)
每次關機必產生藍屏，顯示critical process die
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 8%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
匿名
目前遇到的狀況:只要進行關機動作，均會產生藍屏顯示critical process die
使用Window debug tool分析Memory Dump得到以下結果
請協助分析原因
已在最高權限管理命令提示元輸入以下指令修復檔案但無效
DISM.exe /Online /Cleanup-image /Restorehealth
sfc /scannow
Microsoft (R) Windows Debugger Version 10.0.14321.1024 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.
Loading Dump File [H:\MEMORY.DMP]
Kernel Bitmap Dump File: Kernel address space is available, User address space may not be available.
Symbol search path is: srv*
Executable search path is:
Windows 10 Kernel Version 16299 MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 16299.15.amd64fre.rs3_release.170928-1534
Machine Name:
Kernel base = 0xfffff800ab20d000 PsLoadedModuleList = 0xfffff800ab574130
Debug session time: Fri Apr 6 09:21:52.345 2018 (UTC + 8:00)
System Uptime: 0 days 0:19:52.226
Loading Kernel Symbols
...............................................................
...Page 34d366 not present in the dump file. Type ".hh dbgerr004" for details
.............................................................
...........................................Page 11d559 not present in the dump file. Type ".hh dbgerr004" for details
...............
Press ctrl-c (cdb, kd, ntsd) or ctrl-break (windbg) to abort symbol loads that take too long.
Run !sym noisy before .reload to track down problems loading symbols.
......
........................
Loading User Symbols
.....
Loading unloaded module list
...............
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
Use !analyze -v to get detailed debugging information.
BugCheck EF, {ffffe08fca7a9580, 0, 0, 0}
Page 370401 not present in the dump file. Type ".hh dbgerr004" for details
Page 370401 not present in the dump file. Type ".hh dbgerr004" for details
Page 11d559 not present in the dump file. Type ".hh dbgerr004" for details
Page 11d559 not present in the dump file. Type ".hh dbgerr004" for details
Page 372286 not present in the dump file. Type ".hh dbgerr004" for details
Page 372286 not present in the dump file. Type ".hh dbgerr004" for details
Page 34d366 not present in the dump file. Type ".hh dbgerr004" for details
Page 34d366 not present in the dump file. Type ".hh dbgerr004" for details
Probably caused by : ntdll.dll ( ntdll!NtTerminateProcess+14 )
Followup: MachineOwner
2: kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
CRITICAL_PROCESS_DIED (ef)
A critical system process died
Arguments:
Arg1: ffffe08fca7a9580, Process object or thread object
Arg2: 0000000000000000, If this is 0, a process died. If this is 1, a thread died.
Arg3: 0000000000000000
Arg4: 0000000000000000
Debugging Details:
DUMP_CLASS: 1
DUMP_QUALIFIER: 401
BUILD_VERSION_STRING: 16299.15.amd64fre.rs3_release.170928-1534
SYSTEM_MANUFACTURER: LENOVO
SYSTEM_PRODUCT_NAME: 80XK
SYSTEM_SKU: LENOVO_MT_80XK_BU_idea_FM_ideapad 320-14IKB
SYSTEM_VERSION: Lenovo ideapad 320-14IKB
BIOS_VENDOR: LENOVO
BIOS_VERSION: 4WCN38WW
BIOS_DATE: 12/25/2017
BASEBOARD_MANUFACTURER: LENOVO
BASEBOARD_PRODUCT: LNVNB161216
BASEBOARD_VERSION: SDK0J40700 WIN
DUMP_TYPE: 1
BUGCHECK_P1: ffffe08fca7a9580
BUGCHECK_P2: 0
BUGCHECK_P3: 0
BUGCHECK_P4: 0
PROCESS_NAME: svchost.exe
CRITICAL_PROCESS: svchost.exe
EXCEPTION_CODE: (NTSTATUS) 0xc3c87080 - <Unable to get error code text>
ERROR_CODE: (NTSTATUS) 0xc3c87080 - <Unable to get error code text>
CPU_COUNT: 4
CPU_MHZ: b58
CPU_VENDOR: GenuineIntel
CPU_FAMILY: 6
CPU_MODEL: 8e
CPU_STEPPING: 9
CPU_MICROCODE: 6,8e,9,0 (F,M,S,R) SIG: 7C'00000000 (cache) 7C'00000000 (init)
DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT
BUGCHECK_STR: 0xEF
CURRENT_IRQL: 0
ANALYSIS_SESSION_HOST: LAPTOP-5327MES9
ANALYSIS_SESSION_TIME: 04-07-2018 13:22:01.0442
ANALYSIS_VERSION: 10.0.14321.1024 amd64fre
LAST_CONTROL_TRANSFER: from fffff800ab92126f to fffff800ab382510
STACK_TEXT:
ffff9302d9576838 fffff800ab92126f : 00000000000000ef ffffe08fca7a9580 0000000000000000 0000000000000000 : nt!KeBugCheckEx
ffff9302d9576840 fffff800ab857bfd : ffffe08fca7a95c0 ffffe08fca7a9580 ffffe08fca7a9580 0000000040010004 : nt!PspCatchCriticalBreak+0xff
ffff9302d95768e0 fffff800ab66c0a8 : ffffe08f00000000 ffffe08fca7a9580 ffffe08fca7a9858 ffffe08fca7a9580 : nt!PspTerminateAllThreads+0x113421
ffff9302d9576950 fffff800ab66be91 : ffffffffffffffff ffff9302d9576a80 ffffe08fc6e42580 0000000000000001 : nt!PspTerminateProcess+0xe0
ffff9302d9576990 fffff800ab395003 : ffffe08f000030d4 ffffe08fc3c87080 ffffe08fca7a9580 0000020a7c841980 : nt!NtTerminateProcess+0xa9
ffff9302d9576a00 00007ffd3f7e0404 : 0000000000000000 0000000000000000 0000000000000000 0000000000000000 : nt!KiSystemServiceCopyEnd+0x13
0000003c133ffbb8 0000000000000000 : 0000000000000000 0000000000000000 0000000000000000 0000000000000000 : ntdll!NtTerminateProcess+0x14
STACK_COMMAND: kb
THREAD_SHA1_HASH_MOD_FUNC: 1ee16e27f2a3bf32487936ba1484cfcaf564e2dc
THREAD_SHA1_HASH_MOD_FUNC_OFFSET: efd501109c2111ca07b61e101773ddd7f430ba82
THREAD_SHA1_HASH_MOD: fce38ccd7b727228240c1b437cae1484437f51f9
FOLLOWUP_IP:
ntdll!NtTerminateProcess+14
00007ffd`3f7e0404 c3 ret
FAULT_INSTR_CODE: c32ecdc3
SYMBOL_STACK_INDEX: 6
SYMBOL_NAME: ntdll!NtTerminateProcess+14
FOLLOWUP_NAME: MachineOwner
MODULE_NAME: ntdll
IMAGE_NAME: ntdll.dll
DEBUG_FLR_IMAGE_TIMESTAMP: 0
BUCKET_ID_FUNC_OFFSET: 14
FAILURE_BUCKET_ID: 0xEF_svchost.exe_BUGCHECK_CRITICAL_PROCESS_c3c87080_ntdll!NtTerminateProcess
BUCKET_ID: 0xEF_svchost.exe_BUGCHECK_CRITICAL_PROCESS_c3c87080_ntdll!NtTerminateProcess
PRIMARY_PROBLEM_CLASS: 0xEF_svchost.exe_BUGCHECK_CRITICAL_PROCESS_c3c87080_ntdll!NtTerminateProcess
TARGET_TIME: 2018-04-06T01:21:52.000Z
OSBUILD: 16299
OSSERVICEPACK: 0
SERVICEPACK_NUMBER: 0
OS_REVISION: 0
SUITE_MASK: 784
PRODUCT_TYPE: 1
OSPLATFORM_TYPE: x64
OSNAME: Windows 10
OSEDITION: Windows 10 WinNt TerminalServer SingleUserTS Personal
OS_LOCALE:
USER_LCID: 0
OSBUILD_TIMESTAMP: 2018-03-01 13:36:55
BUILDDATESTAMP_STR: 170928-1534
BUILDLAB_STR: rs3_release
BUILDOSVER_STR: 10.0.16299.15.amd64fre.rs3_release.170928-1534
ANALYSIS_SESSION_ELAPSED_TIME: 7a1
ANALYSIS_SOURCE: KM
FAILURE_ID_HASH_STRING: km:0xef_svchost.exe_bugcheck_critical_process_c3c87080_ntdll!ntterminateprocess
FAILURE_ID_HASH: {360917f2-1fa3-626d-e8c8-9c2c31c73311}
Followup: MachineOwner
2: kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
CRITICAL_PROCESS_DIED (ef)
A critical system process died
Arguments:
Arg1: ffffe08fca7a9580, Process object or thread object
Arg2: 0000000000000000, If this is 0, a process died. If this is 1, a thread died.
Arg3: 0000000000000000
Arg4: 0000000000000000
Debugging Details:
DUMP_CLASS: 1
DUMP_QUALIFIER: 401
BUILD_VERSION_STRING: 16299.15.amd64fre.rs3_release.170928-1534
SYSTEM_MANUFACTURER: LENOVO
SYSTEM_PRODUCT_NAME: 80XK
SYSTEM_SKU: LENOVO_MT_80XK_BU_idea_FM_ideapad 320-14IKB
SYSTEM_VERSION: Lenovo ideapad 320-14IKB
BIOS_VENDOR: LENOVO
BIOS_VERSION: 4WCN38WW
BIOS_DATE: 12/25/2017
BASEBOARD_MANUFACTURER: LENOVO
BASEBOARD_PRODUCT: LNVNB161216
BASEBOARD_VERSION: SDK0J40700 WIN
DUMP_TYPE: 1
BUGCHECK_P1: ffffe08fca7a9580
BUGCHECK_P2: 0
BUGCHECK_P3: 0
BUGCHECK_P4: 0
PROCESS_NAME: svchost.exe
CRITICAL_PROCESS: svchost.exe
EXCEPTION_CODE: (NTSTATUS) 0xc3c87080 - <Unable to get error code text>
ERROR_CODE: (NTSTATUS) 0xc3c87080 - <Unable to get error code text>
CPU_COUNT: 4
CPU_MHZ: b58
CPU_VENDOR: GenuineIntel
CPU_FAMILY: 6
CPU_MODEL: 8e
CPU_STEPPING: 9
CPU_MICROCODE: 6,8e,9,0 (F,M,S,R) SIG: 7C'00000000 (cache) 7C'00000000 (init)
DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT
BUGCHECK_STR: 0xEF
CURRENT_IRQL: 0
ANALYSIS_SESSION_HOST: LAPTOP-5327MES9
ANALYSIS_SESSION_TIME: 04-07-2018 13:22:21.0783
ANALYSIS_VERSION: 10.0.14321.1024 amd64fre
LAST_CONTROL_TRANSFER: from fffff800ab92126f to fffff800ab382510
STACK_TEXT:
ffff9302d9576838 fffff800ab92126f : 00000000000000ef ffffe08fca7a9580 0000000000000000 0000000000000000 : nt!KeBugCheckEx
ffff9302d9576840 fffff800ab857bfd : ffffe08fca7a95c0 ffffe08fca7a9580 ffffe08fca7a9580 0000000040010004 : nt!PspCatchCriticalBreak+0xff
ffff9302d95768e0 fffff800ab66c0a8 : ffffe08f00000000 ffffe08fca7a9580 ffffe08fca7a9858 ffffe08fca7a9580 : nt!PspTerminateAllThreads+0x113421
ffff9302d9576950 fffff800ab66be91 : ffffffffffffffff ffff9302d9576a80 ffffe08fc6e42580 0000000000000001 : nt!PspTerminateProcess+0xe0
ffff9302d9576990 fffff800ab395003 : ffffe08f000030d4 ffffe08fc3c87080 ffffe08fca7a9580 0000020a7c841980 : nt!NtTerminateProcess+0xa9
ffff9302d9576a00 00007ffd3f7e0404 : 0000000000000000 0000000000000000 0000000000000000 0000000000000000 : nt!KiSystemServiceCopyEnd+0x13
0000003c133ffbb8 0000000000000000 : 0000000000000000 0000000000000000 0000000000000000 0000000000000000 : ntdll!NtTerminateProcess+0x14
STACK_COMMAND: kb
THREAD_SHA1_HASH_MOD_FUNC: 1ee16e27f2a3bf32487936ba1484cfcaf564e2dc
THREAD_SHA1_HASH_MOD_FUNC_OFFSET: efd501109c2111ca07b61e101773ddd7f430ba82
THREAD_SHA1_HASH_MOD: fce38ccd7b727228240c1b437cae1484437f51f9
FOLLOWUP_IP:
ntdll!NtTerminateProcess+14
00007ffd`3f7e0404 c3 ret
FAULT_INSTR_CODE: c32ecdc3
SYMBOL_STACK_INDEX: 6
SYMBOL_NAME: ntdll!NtTerminateProcess+14
FOLLOWUP_NAME: MachineOwner
MODULE_NAME: ntdll
IMAGE_NAME: ntdll.dll
DEBUG_FLR_IMAGE_TIMESTAMP: 0
BUCKET_ID_FUNC_OFFSET: 14
FAILURE_BUCKET_ID: 0xEF_svchost.exe_BUGCHECK_CRITICAL_PROCESS_c3c87080_ntdll!NtTerminateProcess
BUCKET_ID: 0xEF_svchost.exe_BUGCHECK_CRITICAL_PROCESS_c3c87080_ntdll!NtTerminateProcess
PRIMARY_PROBLEM_CLASS: 0xEF_svchost.exe_BUGCHECK_CRITICAL_PROCESS_c3c87080_ntdll!NtTerminateProcess
TARGET_TIME: 2018-04-06T01:21:52.000Z
OSBUILD: 16299
OSSERVICEPACK: 0
SERVICEPACK_NUMBER: 0
OS_REVISION: 0
SUITE_MASK: 784
PRODUCT_TYPE: 1
OSPLATFORM_TYPE: x64
OSNAME: Windows 10
OSEDITION: Windows 10 WinNt TerminalServer SingleUserTS Personal
OS_LOCALE:
USER_LCID: 0
OSBUILD_TIMESTAMP: 2018-03-01 13:36:55
BUILDDATESTAMP_STR: 170928-1534
BUILDLAB_STR: rs3_release
BUILDOSVER_STR: 10.0.16299.15.amd64fre.rs3_release.170928-1534
ANALYSIS_SESSION_ELAPSED_TIME: 6b7
ANALYSIS_SOURCE: KM
FAILURE_ID_HASH_STRING: km:0xef_svchost.exe_bugcheck_critical_process_c3c87080_ntdll!ntterminateprocess
FAILURE_ID_HASH: {360917f2-1fa3-626d-e8c8-9c2c31c73311}
Followup: MachineOwner
Windows for home | Windows 10 | 睡眠與電源開啟、關閉
鎖定的問題。 此問題已從 Microsoft 支援服務社群移轉。 您可以對其是否有幫助進行投票，但無法對問題新增註解或回覆，或進行追蹤。
-
匿名
2018-04-13T04:04:07+00:00 -
匿名
2018-04-23T01:55:49+00:00 Dears
不好意思要再請教一下各位，今日進行正常操作時發生藍屏，以下是memory.dump分析結果
麻煩了
Microsoft (R) Windows Debugger Version 10.0.14321.1024 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.
Loading Dump File [C:\Windows\MEMORY.DMP]
Kernel Bitmap Dump File: Kernel address space is available, User address space may not be available.
Symbol search path is: srv*
Executable search path is:
Windows 10 Kernel Version 16299 MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 16299.15.amd64fre.rs3_release.170928-1534
Machine Name:
Kernel base = 0xfffff801
2ee86000 PsLoadedModuleList = 0xfffff8012f1ec070Debug session time: Sun Apr 22 09:30:23.399 2018 (UTC + 8:00)
System Uptime: 3 days 16:16:23.331
Loading Kernel Symbols
...............................................................
........Page 5064a not present in the dump file. Type ".hh dbgerr004" for details
........................................................
................................................................
................
Loading User Symbols
.....
Loading unloaded module list
..................................................
Loading Wow64 Symbols
........................
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
Use !analyze -v to get detailed debugging information.
BugCheck EF, {ffff900ae2b3c080, 0, 0, 0}
CompressedPageDataReader warning: failed to get _SM_PAGE_KEY symbol.
CompressedPageDataReader warning: failed to get _SM_PAGE_KEY symbol.
Page 5064a not present in the dump file. Type ".hh dbgerr004" for details
Page 5064a not present in the dump file. Type ".hh dbgerr004" for details
CompressedPageDataReader warning: failed to get _SM_PAGE_KEY symbol.
Page 5064a not present in the dump file. Type ".hh dbgerr004" for details
"C:\WINDOWS\System32\KERNELBASE.dll" was not found in the image list.
Debugger will attempt to load "C:\WINDOWS\System32\KERNELBASE.dll" at given base 00000000`00000000.
Please provide the full image name, including the extension (i.e. kernel32.dll)
for more reliable results.Base address and size overrides can be given as
.reload <image.ext>=<base>,<size>.
Unable to add module at 00000000`00000000
Probably caused by : Unknown_Image ( PAGE_NOT_ZERO )
Followup: MachineOwner
*** Memory manager detected 2072 instance(s) of page corruption, target is likely to have memory corruption.
1: kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
CRITICAL_PROCESS_DIED (ef)
A critical system process died
Arguments:
Arg1: ffff900ae2b3c080, Process object or thread object
Arg2: 0000000000000000, If this is 0, a process died. If this is 1, a thread died.
Arg3: 0000000000000000
Arg4: 0000000000000000
Debugging Details:
DUMP_CLASS: 1
DUMP_QUALIFIER: 401
BUILD_VERSION_STRING: 16299.15.amd64fre.rs3_release.170928-1534
SYSTEM_MANUFACTURER: LENOVO
SYSTEM_PRODUCT_NAME: 80XK
SYSTEM_SKU: LENOVO_MT_80XK_BU_idea_FM_ideapad 320-14IKB
SYSTEM_VERSION: Lenovo ideapad 320-14IKB
BIOS_VENDOR: LENOVO
BIOS_VERSION: 4WCN39WW
BIOS_DATE: 02/24/2018
BASEBOARD_MANUFACTURER: LENOVO
BASEBOARD_PRODUCT: LNVNB161216
BASEBOARD_VERSION: SDK0J40700 WIN
DUMP_TYPE: 1
BUGCHECK_P1: ffff900ae2b3c080
BUGCHECK_P2: 0
BUGCHECK_P3: 0
BUGCHECK_P4: 0
PROCESS_NAME: svchost.exe
CRITICAL_PROCESS: svchost.exe
EXCEPTION_CODE: (NTSTATUS) 0xe39e5400 - <Unable to get error code text>
ERROR_CODE: (NTSTATUS) 0xe39e5400 - <Unable to get error code text>
CPU_COUNT: 4
CPU_MHZ: b58
CPU_VENDOR: GenuineIntel
CPU_FAMILY: 6
CPU_MODEL: 8e
CPU_STEPPING: 9
CPU_MICROCODE: 6,8e,9,0 (F,M,S,R) SIG: 84'00000000 (cache) 84'00000000 (init)
DEFAULT_BUCKET_ID: PAGE_NOT_ZERO_0xEF
BUGCHECK_STR: 0xEF
CURRENT_IRQL: 0
BAD_PAGES_DETECTED: 818
ANALYSIS_SESSION_HOST: LAPTOP-5327MES9
ANALYSIS_SESSION_TIME: 04-23-2018 09:51:57.0990
ANALYSIS_VERSION: 10.0.14321.1024 amd64fre
LAST_CONTROL_TRANSFER: from fffff8012f5992ff to fffff8012effb930
STACK_TEXT:
ffff8a0c
b6337838 fffff8012f5992ff : 00000000000000ef ffff900ae2b3c080 0000000000000000 0000000000000000 : nt!KeBugCheckExffff8a0c
b6337840 fffff8012f4cfc95 : ffff900ae2b3c0c0 ffff900ae2b3c080 ffff900ae2b3c080 00000000c0000005 : nt!PspCatchCriticalBreak+0xffffff8a0c
b63378e0 fffff8012f2e4078 : ffff900a00000000 ffff900ae2b3c080 ffff900ae2b3c358 ffff900ae2b3c080 : nt!PspTerminateAllThreads+0x113499ffff8a0c
b6337950 fffff8012f2e3e61 : ffffffffffffffff ffff8a0cb6337a80 ffff900ae2b3c080 ffffe7dbba201a01 : nt!PspTerminateProcess+0xe0ffff8a0c
b6337990 fffff8012f00d513 : ffff900a000019c4 ffff900ae39e5400 ffff900ae2b3c080 0000000077ae37e9 : nt!NtTerminateProcess+0xa9ffff8a0c
b6337a00 000000006d5c1e5c : 000000006d5c1e1b 0000000077ab2e59 000000006d560023 0000000000000202 : nt!KiSystemServiceCopyEnd+0x1300000000
002dede8 000000006d5c1e1b : 0000000077ab2e59 000000006d560023 0000000000000202 000000000031f800 : wow64cpu!CpupSyscallStub+0xc00000000
002dedf0 000000006d57ac86 : 00000000005ae000 0000000000fc00e0 0000000000000000 00000000002df6e0 : wow64cpu!Thunk0Arg+0x500000000
002deea0 000000006d56bea0 : 0000000000000000 00000000002def00 0000000000803b18 0000000000000000 : wow64!RunCpuSimulation+0xecd600000000
002deed0 00007ff93a585b3d : 0000000000fc00e0 0000000000000010 00000000005ad000 0000000000000003 : wow64!Wow64LdrpInitialize+0x12000000000
002df180 00007ff93a52941e : 0000000000000001 0000000000000000 0000000000000000 0000000000000001 : ntdll!LdrpInitializeProcess+0x18a100000000
002df5c0 00007ff93a5292db : 00000000002df6e0 0000000000000000 0000000000000000 00000000005af000 : ntdll!LdrpInitialize+0x12e00000000
002df660 00007ff93a52928e : 00000000002df6e0 0000000000000000 0000000000000000 0000000000000000 : ntdll!LdrpInitialize+0x3b00000000
002df690 0000000000000000 : 0000000000000000 0000000000000000 0000000000000000 0000000000000000 : ntdll!LdrInitializeThunk+0xeSTACK_COMMAND: kb
THREAD_SHA1_HASH_MOD_FUNC: de33a9e66a4d7502212cef432f6fabe61d38fe3a
THREAD_SHA1_HASH_MOD_FUNC_OFFSET: 4c0c7017b83f629b21e7bda0e20e13a4f36dfe2a
THREAD_SHA1_HASH_MOD: 7ebe2eff69cdaf3c79576ecf366261eb2f13009e
SYMBOL_NAME: PAGE_NOT_ZERO
FOLLOWUP_NAME: MachineOwner
MODULE_NAME: Unknown_Module
IMAGE_NAME: Unknown_Image
DEBUG_FLR_IMAGE_TIMESTAMP: 0
BUCKET_ID: PAGE_NOT_ZERO_0xEF
PRIMARY_PROBLEM_CLASS: PAGE_NOT_ZERO
FAILURE_BUCKET_ID: PAGE_NOT_ZERO_0xEF
TARGET_TIME: 2018-04-22T01:30:23.000Z
OSBUILD: 16299
OSSERVICEPACK: 0
SERVICEPACK_NUMBER: 0
OS_REVISION: 0
SUITE_MASK: 784
PRODUCT_TYPE: 1
OSPLATFORM_TYPE: x64
OSNAME: Windows 10
OSEDITION: Windows 10 WinNt TerminalServer SingleUserTS Personal
OS_LOCALE:
USER_LCID: 0
OSBUILD_TIMESTAMP: 2018-03-30 11:22:49
BUILDDATESTAMP_STR: 170928-1534
BUILDLAB_STR: rs3_release
BUILDOSVER_STR: 10.0.16299.15.amd64fre.rs3_release.170928-1534
ANALYSIS_SESSION_ELAPSED_TIME: c08
ANALYSIS_SOURCE: KM
FAILURE_ID_HASH_STRING: km:page_not_zero_0xef
FAILURE_ID_HASH: {a1547fca-987d-a4e5-790a-0ff48a8fa5d2}
Followup: MachineOwner
*** Memory manager detected 2072 instance(s) of page corruption, target is likely to have memory corruption.
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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(41.6, 32%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
温弘隆 13,220 信譽點數 志願仲裁者2018-04-23T02:19:20+00:00 -
匿名
2018-04-23T02:32:55+00:00 你好，已經使用Windbg分析Memory.DMP，但無法確認rootcasue，煩請在幫我看看原因?
-
温弘隆 13,220 信譽點數 志願仲裁者
2018-04-23T03:04:07+00:00 你好，已經使用Windbg分析Memory.DMP，但無法確認rootcasue，煩請在幫我看看原因?
Sorry! 我的專長在硬體軟體可能須請 微軟人員Raveny-Yin協助,
你的記憶體是12GB 是4+8 or 8+4 ? 能先將記憶體的金手指清潔一下,
先單獨裝一條8GB試試! 兩條廠牌規格一樣的嗎? 是否有先確認你的電腦
記憶體規格與相容性測試報告?