Hi, good day!
To help narrow down the cause
When was the last time it worked properly?
Have you made any changes to your computer recently?
Please check if your Windows Update service is available and running.
Press Windows key+R to open Run then type: services.msc Press Enter to open Services app
Double-click Windows Update. If the Startup status lists Stopped, click Start and then click OK. If the status is Running, right click then select Restart
I look forward to receiving your update and I'm willing to collaborate with you till we resolve the issue. Do keep me informed by clicking "Add comment" below.