Hi!
High disk usage on an SSD can indicate SSD read errors or a corrupted Windows installation. Even if CrystalDiskInfo reports 97% health, it cannot verify the condition of individual sectors, as it assesses health based solely on lifespan and SMART (Self-Monitoring, Analysis, and Reporting Technology) data.
To determine whether the issue lies with the SSD or Windows, you can perform a few tests—such as booting into Safe Mode and checking if the problem persists there:
- Press the CTRL + R shortcut > Type ''msconfig'' (without quotes) > Click on the ''System Boot'' tab > Check the ''Safe Boot'' option > Click ''OK''.
- Restart the computer.
To exit Safe Mode, access msconfig again (Step 01) > In “General”, check the “Normal Startup” option > Apply > Restart the PC.