Accidentally removed Hotmail alias from Microsoft account, can it be restored?

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Accidentally removed Hotmail alias from Microsoft account, can it be restored?

YU YU 20

我不是要新建 Hotmail 別名，而是不小心移除了原本已存在於此 Microsoft 帳號底下的 Hotmail alias。想請支援確認是否能恢復原本存在的 alias，或是聯絡到 Outlook.com / Microsoft 帳號 alias 後台團隊確認。

I accidentally removed an existing Hotmail alias from my Microsoft account. I am not trying to create a new Hotmail alias. I need to know whether Microsoft Support can restore the previously existing alias or escalate the case to the Outlook.com / Microsoft account alias backend team.

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Answer 1

Hello

Unfortunately that alias is permanently removed and cannot be recovered. Support doesn't have any access or ways to help recover it either.

Microsoft explains it here: https://support.microsoft.com/office/add-or-remove-an-email-alias-in-outlook-com-459b1989-356d-40fa-a689-8f285b13f1f2 Under the section "Remove an email address", it says: "Are you sure? If you remove an alias that's an email address from a Microsoft domain (like @hotmail.com, @live.com, @outlook.com, or @msn.com), you're permanently deleting the alias and it can't be associated with any Microsoft account again."