Outlook | Web | Outlook.com | 帳戶管理、安全性與隱私權
管理個人 Outlook.com 帳戶設定、安全性與隱私權
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您好，我是布萊恩，我會盡力幫忙。
令人遺憾的是，除非您擁有企業帳戶，否則一旦駭客更改了帳戶用戶名，您將永遠無法恢復該帳戶。由於您使用的不是微軟地址作為用戶名，因此您可以使用該地址建立新帳戶，但這將是一個全新的帳戶。您的舊帳戶已經遺失。真希望這不是真的。
Microsoft Account Compromised – Recovery Form Cannot Recognize My Email
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chao chu chang
0
信譽點數
I would like to post a question on Microsoft Q&A regarding my account being hacked.
My Microsoft account appears to have been compromised. The hacker removed my email address, and it seems that my linked phone number may also have been removed. I received emails notifying me that my password had been changed.
I already tried using Microsoft’s account recovery form, but my email address can no longer be recognized by the system.
In addition, I am currently unable to access Microsoft’s online customer support services, which makes it very difficult to get assistance.
How can I directly contact a Microsoft support representative for help recovering my account?
Outlook | Web | Outlook.com | 帳戶管理、安全性與隱私權