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Hello,
Is this account synced from on premises Active Directory, or created directly in Microsoft 365 as a cloud only user?
If the account is synced with on premises AD through Azure AD Connect, the policy is controlled in Active Directory, and you cannot override or skip it in the Microsoft 365 admin center. If the account is cloud only, go to Microsoft 365 admin center, Active users, select the user, Manage password, then set Password never expires. There is no supported way to bypass password policy for a synced user from Microsoft 365.