Hi, the country/region of my Microsoft account profile is Hong Kong SAR. English is the Preferred language in Excel already. I have tried to uninstall and reinstall Microsoft 365 over ten times, no matter online install or offline install, but still I couldn't see the option Geography under the Data Types.

Thanks!

Thanks for confirming your region. Linked Data Types (including Geography) are backed by online Microsoft services that are not available in all regions for consumer accounts. Availability depends on the market where the Microsoft account is registered, not on the Excel app, update channel, or subscription tier.

Microsoft explicitly states that:

• Linked Data Types rely on online services
• Feature availability varies by country/region
• Some data types are limited or unavailable in certain markets

That's why even reinstalling or in Excel for the web you can't see it.

I sought help from Copilot yesterday and here is the conclusion from Copilot.

Geography missing on ALL your devices and Excel Web proves it is NOT a region issue

You tested:

• Your PC → no Geography
• Another PC → no Geography
• Excel Web → no Data Types at all → this is the key
• Existing Geography workbook → works

This combination tells us the problem follows your Microsoft account, not:

• your country/region
• your device
• your installation
• your operating system
• your update channel

Region issues do not behave this way.

If Hong Kong SAR were blocked:

• Excel Web would show a gray disabled Geography icon, not no Data Types at all
• Existing Geography data would show “Unavailable” or “Blocked by region,” not work normally

But instead:

✔ Your account cannot CREATE Geography

✔ Your account CAN READ Geography

✔ Your account CANNOT ACCESS Data Types in Excel Web

➜ This is exactly what happens when Office Content Services is missing from your account provisioning.

But I don't know what to do next. It has taken me a whole day to fix it, but the result is the same. Sigh......