Anyone knows the FCC certification or Wi-Fi 7 frequency info for Surface Pro 12 (EP2-33674)?

Isaac Cheng 20 信譽點數
2025-12-02T06:22:24.4166667+00:00

Hi everyone, I recently purchased an international version of the Microsoft Surface Pro 12 (Model: EP2-33674). During import/customs clearance in Taiwan, I was asked to provide the official Wi-Fi 7 (6GHz) operating frequency range for this device.

So far, I’ve found the following:

This model is believed to correspond to FCC ID: C3K2109 (Microsoft portable computing device)

FCC approval exists, but

The Wi-Fi 7 / 802.11be / 6GHz test report isn’t publicly available

Taiwan NCC only allows 5925–6425 MHz, so customs needs frequency proof

I’d like to ask if anyone here knows:

  1. The actual Wi-Fi 7 (6GHz) frequency range used by Surface Pro 12?

Whether Microsoft has provided any official frequency certificate, RF test summary, or compliance document?

Has anyone successfully imported this model and dealt with the same requirement?

Any information, screenshots, documents, or personal experience would be greatly appreciated. Thanks a lot!

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Ian-Ng 14,190 信譽點數 Microsoft 外部員工 仲裁者
2025-12-02T17:58:55.35+00:00

Hi @Isaac Cheng, 

Welcome to Microsoft Q&A forum.

I understand you are facing challenges with the customs clearance for your Surface Pro 12 (Model 2109) in Taiwan. This is a common issue arising from the difference between the hardware’s full frequency capabilities and local regulatory restrictions. 

To facilitate the clearance process, we recommend using the European regulatory specifications, which align with Taiwan’s NCC standards. Please provide the following details to your customs broker or the relevant officer: 

1. Model identification 

  • Commercial Name: Surface Pro 12 (Copilot+ PC) 
  • Regulatory Model Number: 2109
  • FCC ID: C3K2109 
  • SKU: EP2-33674 

2. Regarding frequency range to declare 

You should list the EU-compliant range on your declaration form: 5945 – 6425 MHz. (Note: Taiwan NCC allows 5925–6425 MHz. As the declared EU range falls entirely within this window, it demonstrates full compliance.) 

3. Supporting documentation

Please download and attach the EU Declaration of Conformity for Model 2109 from the Microsoft official portal (Ctrl+F to find you device): European Union Declarations of Conformity | Microsoft 

In the document, highlight the section referencing EN 303 687, which governs the 6 GHz band usage. 

4. Technical explanation (in case it is required) 

Additionally, if questioned about the discrepancy between international specs and your declaration, you may provide the following explanation: "While the hardware module (Qualcomm FastConnect) is capable of supporting frequencies up to 7125 MHz, the device firmware is region-locked. Selecting 'Taiwan' during the Windows setup process automatically disables all frequencies above 6425 MHz to ensure strict compliance with NCC regulations." 

I hope this information is helpful. Please let me know if you require any further clarification or assistance locating the specific document. 

I'm looking forward to your reply.

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