Excel iOS 版本

edwin wang 0 信譽點數
2025-10-21T09:29:31.38+00:00

我最近在使用 iPhone 17(iOS 26已更新至最新版本) 的 Excel 365 App 時遇到問題: • App 可以開啟,但進入後無法操作任何功能,畫面卡住或閃退 • 已確認 Microsoft 365 訂閱有效,並已登入正確帳戶 • 嘗試過重新安裝 App、重啟手機、更新 iOS 和 App,但問題依然存在 • 其他 Office App(如 Word、Outlook)則運作正常 想請問是否有其他人遇到類似情況?有沒有建議的解決方法? 或者這是否是目前 Excel iOS 版本的已知問題

如果是請盡快修復

Microsoft 365 與 Office | Excel | 其他 | iOS
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  1. John Jefferson Doyon 90,560 信譽點數 獨立顧問
    2025-10-21T10:10:22.45+00:00

    Hi, I'm John! I will help you with this.

    Since you've already tried the key steps like reinstalling the app, restarting your iPhone, and confirming your Microsoft 365 subscription, let’s narrow it down a bit more:

    • Try opening a smaller or blank Excel file to see if the issue happens there too.
    • You can sign in at https://www.office.com and open Excel in your browser to confirm if it’s app-specific.
    • If your iPhone storage is nearly full, Excel may freeze while processing larger files.

    If the problem still persists after that, it might indeed be related to the latest Excel iOS update. In that case, I’d recommend reporting it directly through the app:

    • Open Excel > your profile icon > Help & Feedback > Send Feedback.

    This sends your app logs directly to the Microsoft mobile team for review, helping them patch it in the next update.


    Let me know if you have any further questions or concerns.

    此回答有幫助嗎?

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