我檔案總管中的One drive只要點擊資料夾就會卡死,連檔案都打不開,請問我該怎麼辦?

Ian Chou 0 信譽點數
2025-08-08T18:24:23.5933333+00:00

我只要點擊One drive存取的資料 檔案總管就會當機 等超過5分鐘仍毫無回應

此外 本人已嘗試copilot上的方法 差點把檔案刪光

請問我該如何解決?

Microsoft 365 與 Office | OneDrive | 其他 | 其他
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  1. Harold Milan 17,630 信譽點數 獨立顧問
    2025-08-08T19:14:56.8366667+00:00

    Hi Ian,

     

    Thanks for letting me know what’s going on I totally get how annoying it is when File Explorer freezes up just from clicking a OneDrive file. Waiting several minutes without any response can really disrupt your workflow, especially when you’ve already tried fixes and nearly deleted something important. Let’s sort this out together!

     

    Here’s What You Can Safely Try

    Check for Windows Updates

    Microsoft recently released an update (KB5052094) that improves how OneDrive works with File Explorer. It helps reduce lag and freezing:

    Go to Settings > Windows Update and hit Check for updates.

    If you see KB5052094 or anything related to OneDrive/File Explorer, install it and restart.

     

    Reset OneDrive (No Files Will Be Deleted)

    This refreshes OneDrive’s connection without touching your files:

    Press Windows + R, then paste:

    %localappdata%\Microsoft\OneDrive\onedrive.exe /reset

    Hit Enter. OneDrive will restart and re-sync automatically.

     

    Unlink and Reconnect OneDrive

    This helps if the sync setup is acting up:

    Right-click the OneDrive icon in the system tray.

    Go to Settings > Account > Unlink this PC.

    Restart your PC, then sign back in to OneDrive.

     

     Pause Sync Temporarily

    If OneDrive is syncing a lot of files, it can slow things down:

    Right-click the OneDrive icon > Pause syncing > Choose a time (e.g., 2 hours).

     

    Try a Clean Boot

    This checks if another app is causing the issue:

    Open System Configuration (msconfig).

    Under Services, check Hide all Microsoft services, then click Disable all.

    Go to the Startup tab and disable startup items.

    Restart your PC and test File Explorer.

     

    NOTE:

    Avoid deleting OneDrive files unless you’re sure they’re backed up. If you’re ever unsure, I can help double-check safely.

     

    Let me know if you’d like help checking for that update or walking through any of the steps. I’ve got your back!

     

    此回答有幫助嗎?

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  2. Jiabin Lian 0 信譽點數
    2025-09-22T03:27:27.65+00:00

    可以试下关闭文件资源管理器右侧的“详细信息”窗口

    此回答有幫助嗎?

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