我需要微型商業版microsoft取消訂閱服務by email或是真人服務

Hello Winnie Yu1

We understand how important it is to handle subscription and billing issues efficiently, especially when you're trying to unsubscribe from a service. Kindly note Microsoft doesn’t offer a direct "unsubscribe" option via email for their Micro Business subscriptions. However, we need more information on the following to get a full picture of the issue and better assist you.

1. What type of Microsoft Micro Business subscription are you using?
2. Can you please confirm if you are using a personal account (outlook.com) or Work account?
3. Have you already tried using the Microsoft account portal to manage or cancel your subscription? Cancel your Microsoft business subscription
4. Can you please confirm if you have reach out to Microsoft billing support regarding the issue? Customer service phone numbers

Kindly let me know your responses to the above questions, and feel free to share any other details you think might help us resolve the issue. I look forward to your reply and am here to assist further. Please understand that our initial response may not always resolve the issue immediately. However, with your help and more detailed information, we can work together to find a solution.

Awaiting your valuable response.

Sincerely,

Bertrand | Microsoft Community Moderator

Thank you for sending me this email.

I want to log in Microsoft admin center to my account to cancel my subscription, but I have been unable to sign in to the official website using my Microsoft account, so I haven’t been able to cancel my subscription. Please find the below images for your reference.

The same two screens keep appearing repeatedly, I'm stuck in a loop again and again between the same two screens.

The interface of Microsoft's official website is too complicated for non-IT technician to understand and operate. It’s not user-friendly. Please assist me directly in handling this matter. Thank you.

my email address : win**@eas*****

With Best Regards,

Winnie Yu 尤文玲

this is my subcription bill for your reference

Hello Winnie Yu1

Good day and thanks for reaching out.

We have shared some information with you in private message regarding the issue. Please check.

Here are the steps to open "View Private Messages":

To view private messaging options> sign in to Microsoft Community, use the email account where you posted this thread information in Microsoft Community, > click your profile picturein the top right > select the My Profile option.

Sincerely,

Bertrand | Microsoft Community Moderator

此回應已自動翻譯。 因此，可能有文法錯誤或奇怪的措辭。

此回應已自動翻譯。因此，可能會出現語法錯誤或奇怪的措辭。

此回應已自動翻譯。因此，可能會出現語法錯誤或奇怪的措辭。

你好 Winnie Yu1

您好，感謝您的聯繫。

我們瞭解您面臨的問題的緊迫性。但是， 作為論壇版主，我們對用戶帳戶沒有管理控制權，在

尤其是在帳戶登錄、密碼重置或訪問許可權更改方面。請注意，社區代理沒有直接的

存取使用者的訂閱詳細資訊或帳單資訊。 因此，我們無法驗證付款或更改您的帳戶。

鑒於我們的支援有限，您能否確認您曾嘗試就登錄問題聯繫 Microsoft 資料保護團隊？

他們是處理與帳戶訪問相關的請求的最佳團隊，因為您無法登錄您的帳戶。

對於某些國家/地區，這將是自動對話，例如：首先，當您撥打熱線 - Microsoft 支援服務時**，**它會詢問您關心的問題類型。

答案：Authenticator。

A： 您使用的是哪種產品？

B：Office 365 商業版。

確認：教育帳戶還是公司帳戶？

B：對於公司

答：您是管理員嗎？

B：是的。

答：您的組織中是否有其他管理員？

B：沒有。

答：您需要一個 ......服務請求？

B：是的

如果你組織的 Office 365 商業版/商業版/教育版訂閱來自聯合合作夥伴或經銷商，並且你的全域管理員無法為你打開服務請求，則可能需要聯繫轉銷商的支持供應商，以便他們可以説明你的全域管理員代表你的域打開服務請求以獲得支援 - Microsoft 365 管理員 |Microsoft 學習。

希望這有説明。如果您需要有關此問題的進一步説明，請隨時轉發。無論如何，我們是來幫忙的。

真誠地

伯特蘭 |Microsoft 社區版主