Cannot send and receive email from Outlook

Question

Cannot send and receive email from Outlook

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I have been using outlook as my email client for many years. A few days ago I have not been able to send and receive emails from my netvigator.com account. I have been in contact with their customer support and they said their clients have similar experiences with outlook.

I am using outlook on a Mac, and the error I am getting is OK[CAPABILITY IMAP4 IMAP4REV1] perdition ready on ysgpop03 000351e5

Please assist.

鎖定的問題。此問題已從 Microsoft 支援服務社群移轉。您可以對其是否有幫助進行投票，但無法對問題新增註解或回覆，或進行追蹤。

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1 個回答

Answer 1

Hello Johnny,

Thank you for reaching out to Microsoft Community. My name is Abu and I'm happy to help you. I understand you're experiencing an issue with being unable to send or receive emails in your Outlook for Mac. I'm sorry about the trouble you're experiencing with that. I understand how frustrating this situation is for you.

Kindly note that this is a user-to-user forum, we are users helping other users, we aren't Microsoft employees, and neither are we Microsoft agents.

Here is a Microsoft Support article that provides fixes or workarounds for recent issues in Outlook for Mac below: https://support.microsoft.com/office/54afa5e3-db38-422a-9d94-3b55330ded8e">https://support.microsoft.com/office/54afa5e3-db38-422a-9d94-3b55330ded8e

Note: If you can’t find your specific issue in the list, please try updating Outlook for Mac to the latest version. For more information, go to https://support.microsoft.com/office/bfd1e497-c24d-4754-92ab-910a4074d7c1

I found all of the above in this Microsoft Support article: https://support.microsoft.com/office/54afa5e3-db38-422a-9d94-3b55330ded8e

I hope this helps.

If you have any further questions or if there's anything else we can assist you with, please don't hesitate to reach out.

Regards, Abu