使用學校或組織憑證存取 Microsoft Teams 教育版
亲爱的 清大同學,
日安! 感謝您發佈到 Microsoft 社區。 我們很樂意為您提供説明。
根據您分享的描述,您對“沒辦法登入Teams,無法加入團隊”的關注。在我們繼續之前,我們需要有關您正在經歷的情況的更詳細資訊。
請通過考慮以下資訊來幫助我們隔離問題:
- 你是否嘗試過喺其他瀏覽器或InPrivate瀏覽器模式下登錄Teams?
- 是否可以登錄到團隊應用?
- 您是否檢查以確保這不是團隊許可證問題?
- 問題何時開始,在此問題之前是否進行了任何更改?
- 計算機使用的是哪種類型的網路?公司網路、VPN、代理?您是否嘗試過其他網路?
同時,對於此問題仍然存在,你可以嘗試喺修復團隊中運行團隊登錄嘅診斷修正 Teams 登入錯誤 - Microsoft Teams | Microsoft Learn
我們期待收到您的來信;請理解,我們最初的回復可能並不總是立即解決問題。但是,在您的説明下和更詳細的資訊,我們可以共同努力找到解決方案。感謝您的合作。
祝好, De Paul | Microsoft Community Moderator
這是來自必應翻譯的翻譯,以下是原始帖子供您參考:
Dear 清大同學,
Good day! Thank you for posting to Microsoft Community. We are happy to help you.
Based on your description, I understand that you have a query "Can't sign into Teams and can't join a team". Before we proceed, we need more detailed information about the situation you are experiencing.
Please help us in isolating the issue by considering the following information:
- Have you tried login to Teams in a different browser or InPrivate browser mode?
- Are you able to sign in to Teams app?
- Have you checked to make sure it's not the Teams License issue?
- When did the issue start, is there any change made prior to this issue?
- Which type of network the computer is using? corporate network, VPN, Proxy? have you tried different network?
In the meantime, for this issue persists, you may try running the diagnostic for Teams sign in in Fix Teams sign-in errors - Microsoft Teams | Microsoft Learn.
We look forward to hearing from you; Please understand that our initial reply may not always immediately resolve the issue. However, with your help and more detailed information, we can work together to find a solution. Thank you for your cooperation.
Sincerely,
De Paul | Microsoft Community Moderator