pc cannot start up

匿名

my pc suddenly appear in blue error screen as the attached picture. I pressed F8 ,then further few options appear, I chosen all of them, but all of them did not show further process.Besides I try to use a win10 usb to boot up, it even did not boot up , I cannot boot into any screen (eg. startup repair) at all. so I cannot further try any other method (eg. command prompt, repair options) I am not sure whether it is related as my pc has installed reboot card.,or it was related to hardware issue. Please help .I have no idea how to fix.

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DaveM121 949.2K 信譽點數獨立顧問

2024-01-30T10:12:56+00:00

Hi, I am Dave, I will help you with this.

1

Can you not access the recovery environment using these steps to try the various recovery options?

Start your PC, just as Windows attempts to load (spinning dots), press and hold Power Button for 5 - 10 seconds to perform a Hard Shut Down

Do this twice

On the third start Windows will boot into the Recovery Environment and from there you can access System Repair, Safe Mode, Command Prompt... etc.

2

You indicate you cannot boot from your bootable USB,, what problem are you having with that, what error do you see?
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匿名

2024-01-30T11:06:08+00:00

Hello.Dave.Thank you so much for your help first.As I left company.I will try your suggested method tomorrow.

I got the error code

0xc0000225 first .then

I got eror code 0xc0000001.

By the way .the pc was installed with a

hardware reborn call,is it block me

to access the win10 usb thumb,or

it affect the recovery in any sense?

Do i need to uninstall the reborn card ?
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DaveM121 949.2K 信譽點數獨立顧問

2024-01-30T11:07:54+00:00

Please provide more information on that Reborn card you are referring to
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匿名

2024-01-30T11:15:18+00:00

Dave.i need to state further.The pc was with Dell brand. After I pressed the power button.then the dell logo

appeared,then windows screen (spinning dots) has never appeared.

It then went to the blue error screen.

So in this situation .Can i try your method to fix ?
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DaveM121 949.2K 信譽點數獨立顧問

2024-01-30T11:17:09+00:00

Yes, my method should still work in that case, if it does not, you will need to create a bootable Windows 10 USB on another working PC and boot your PC from that, then rather than installing Windows 10, select ‘Repair this Computer’ that will give you access to the Recovery Environment from there

In the Recovery Environment on the USB, try each recovery option.

Click this link:

https://www.microsoft.com/en-us/software-downlo...

to download the Media Creation Tool (Click on Download Tool Now), with that you can download the latest Windows 10 ISO (Select Create Installation Media for Another PC), you can create a bootable USB flash drive (min 8GB) using that tool

Then, Boot your PC from the Installation Media you just created (change Boot Order in your BIOS)
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