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Dear Acheng,
Based on the error details, your AMD graphics card driver is crashing when put under heavy load by the BlueStacks emulators.
Here is the direct solution, in order of what is most likely to fix it:
- Cleanly Reinstall Your Graphics Driver:
- Download Display Driver Uninstaller (DDU) and the latest AMD driver for your card from AMD's official website.
- Disconnect from the internet.
- Reboot into Safe Mode and run DDU to completely remove all old driver files.
- Reboot into normal Windows and install the new AMD driver you downloaded.
- Check for GPU Overheating:
- Run a tool like HWMonitor or GPU-Z to watch your GPU temperature while using BlueStacks.
- If the temperature exceeds 85°C, your card is overheating. Clean the dust from your PC case, fans, and the GPU's heatsink.
- Adjust Power Settings:
- In Windows, go to Power Options and set the plan to High Performance.
- In the AMD Adrenalin software, go to
Performance > Tuningand disable settings likeRadeon ChillandRadeon Boost.
Best Regards,