您好,
请在搜索栏中搜索 msinfo32.exe,截取屏幕画面并发布在此处,以便我们查看准确的笔记本电脑型号或台式机配置。
请进入 c:\windows\minidump 文件夹,将文件复制到桌面,然后上传至 OneDrive 或 Google Drive,并将链接发布在此处以供分析。
谢谢。
A problem has been detected and Windows has been shut down to prevent damage
to your computer.
The problem seems to be caused by the following file: ntoskrnl.exe
If this is the first time you've seen this stop error screen,
restart your computer. If this screen appears again, follow
these steps:
Check to make sure any new hardware or software is properly installed.
If this is a new installation, ask your hardware or software manufacturer
for any Windows updates you might need.
If problems continue, disable or remove any newly installed hardware
or software. Disable BIOS memory options such as caching or shadowing.
If you need to use safe mode to remove or disable components, restart
your computer, press F8 to select Advanced Startup Options, and then
select Safe Mode.
Technical Information:
*** STOP: 0x00020001 (0x0000000000000011, 0x000007dc5e600000, 0x0000000000001005,
0xffffe70000805d60)
*** ntoskrnl.exe - Address 0xfffff803762b85d0 base at 0xfffff80375e00000 DateStamp
0x23baf4bb