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Hello,
- Open an InPrivate window (Incognito session) in any web browser.
- Sign in with your Microsoft Account here: https://account.microsoft.com/
See whether your account is blocked from signing in.
Please note that, if Microsoft detects repeated unsuccessful sign-in attempts, your account may be temporarily blocked for security reasons. For example, multiple incorrect password attempts by you or someone else may be flagged as unusual activity and prevent further sign-ins. Check your account’s recent activity page to confirm that there are no unfamiliar sign-in attempts.
https://account.live.com/Activity
In this situation, avoid signing in to your Microsoft account for 24 hours. Repeated attempts may reset the account’s temporary lockout period.
After 24 hours, try signing in again using an InPrivate or private browsing window. If you receive the same error, use the Microsoft Sign-in Helper to identify the appropriate steps for recovering your account.
Note:
If you repeatedly encounter this issue, make sure that two-factor authentication (2FA) is enabled on your account. Alternatively, you can switch to a passwordless sign-in method for added security in the Security settings page of your Microsoft account.