![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(291.2, 71%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ED%3C/text%3E%3C/svg%3E)
倘若上述独立顾问 @EmilyS726 提及的，Windows设置选项并没有问题，建议先进行一次完整的安全扫描。用Windows 11自带的安全中心（Windows Defender），或第三方的专业工具如Malwarebytes等。
如何解决我的电脑问题？
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(284.8, 8%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
王
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I have a Windows 11 computer, but suddenly the screen turned black and white. I asked a lot of AIs, but none of them gave me a good answer.
Windows 家庭版 | Windows 11 | 设备和驱动程序
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EmilyS726 270.5K 信誉分 独立顾问2026-09-25T16:16:10.9166667+00:00 Hello,
Can you go to Windows Settings > Accessibility > Color filters, please make sure the Color Filters toggle is turned OFF.
In addition, please go to Accessibility > Contrast themes, make sure the dropdown menu for Contrast Themes is set at None.