I need to prove that my MSN email account has been deactivated and cannot be restored.

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I need to prove that my MSN email account has been deactivated and cannot be restored.

Zihan Tang 40

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I previously used an MSN email to register a game. Now my MSN email has been deactivated due to long-term inactivity. When requesting the game customer service to change the bound email, proof that the MSN email has been deactivated and cannot be restored is required.

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Answer 1

Darhyl Amizola 50,090 独立顾问

你好！很高兴见到你！

如果账户超过两年未登录，将因未登录而被删除或关闭。

作为证据，Microsoft在其文章中指出，未登录或锁定超过两年的账户将因不活跃而被删除，无法恢复。： https://support.microsoft.com/topic/microsoft-account-activity-policy-7c0a9fa7-0982-b7c6-fd72-df852b63699f

你可以提供上面的文章，以及 account.microsoft.com 登录账户时收到的错误信息截图。

感谢你的理解。

此致敬礼，

达希尔

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Answer 2

davidw 15,970

如果你的这个邮箱账户，已经被注销/关闭太久(超过60天)，应该是无法恢复了。

davidw 15,970 信誉分

2026-06-23T03:22:33.7+00:00

参考你的截图(game客服的要求)，建议提供两张截图给客服，证明无法再恢复此邮箱。一是尝试登录网页版邮箱的，二是填写账户恢复申请单的。

当然，也可以参阅经验文档( 分_享_网_页 lanzoui.com/b669999 ，Microsoft Outlook_Readme.txt)，联系Microsoft支持团队，提供账户恢复无望的证明。他们是为MS工作的，才有权限与工具，能调查你的邮箱账户之状态。