公司邮箱的密码改了，但是Microsoft Cloud Server仍用旧密码访问邮件服务器，即使邮箱账号已经从outlook中删除并且已经关机的情况下仍然如此

注：此回复已自动翻译。因此，它可能包含语法错误或表达尴尬。

你好 Li Li

感谢你通过Microsoft问答论坛与我联系.

关于公司邮箱账户被 Microsoft 云服务器使用旧密码反复访问的问题，根据我的研究，我想分享一些推荐的解决方案：

如果你是终端用户：

请立即联系你所在组织的 IT 管理员。你需要请求他们在 Microsoft Entra 管理中心对你的账户执行“撤销登录会话”（或“退出所有设备”）操作。

如果你是全局管理员：

你可以尝试为被锁定的账户创建一个新的别名，并使用该别名登录被锁定的账户。登录后，进入账户设置并选择“在所有地方退出”（撤销会话）。

如果该账户不再需要：

如果该账户未来不再使用，你可以直接删除该用户账户。这将立即停止服务器的访问尝试。

如果以上建议仍未解决问题：

请通过 Microsoft 365 管理中心创建一个新的支持工单。这将使 Microsoft 支持团队能够立即提供帮助。

更多关于如何从 Microsoft 365 支持获取帮助的详细信息，请参见：获取支持 - Microsoft 365 admin | Microsoft Learn

我真心希望这些选项中的一个能帮到你。若你还有其他问题，请随时告诉我。

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Hi Li Li

Thank you for reaching out via the Microsoft Q&A forum regarding the issue where the company email account is being repeatedly accessed by the Microsoft Cloud Server with an old password, based on my research, I would like to share some recommended solutions you can try: 

If you are an End User:  Please contact your organization’s IT Administrator immediately. You need to request that they perform a "Revoke Sign-in Sessions"(or "Sign out of all devices") action on your account in the Microsoft Entra Admin Center. This will invalidate the cached credentials causing the loop. 

If you are a Global Admin: You can try creating a new Alias for the locked account and attempt to log in to the locked account using this new Alias. Once logged in, go to the account settings and select "Sign out everywhere" (Revoke Sessions). 

If the account is no longer needed:  If this account is not required for future use, you may proceed to Delete the user account entirely. This will immediately stop the server access attempts. 

If the recommendations above do not resolve the issue, please create a new Support Ticket via the Microsoft 365 Admin Center. This will allow Microsoft support team to provide immediate assistance. 

More details on how to get help from Microsoft 365 support can be found here: Get support - Microsoft 365 admin | Microsoft Learn 

I truly hope one of these options helps you. Please let me know if you have any further questions. 

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