一款免费的应用和服务,用于帮助家庭养成健康的数字习惯并保持联系。 它提供了屏幕使用时间管理、内容筛选和位置共享等方面的工具,旨在提升网络安全和现实世界的安全意识
Hey there! Nice to meet you!
You mentioned: "I can't log in after changing my account password, and then set it up again because I changed my password too much. If you forget the PIN code later, you cannot retrieve the password by resetting the password."
The error message you mentioned, and since you were able to reset your password, yet the issue persists, these are indications that the account is temporarily blocked due to the system detecting unusual activity.
Kindly perform these steps to resolve this error:
- Perform a password reset using an InPrivate window or Incognito. Also, try using different devices and network services.
- Wait 24 hours to perform a password reset, but please ensure that you do not sign in or reset the password within that timeframe, as this may reset the lock cooldown.
- If it doesn't work after 24 hours, try waiting exactly 48 hours before resetting the password
You may check this link regarding account blocks for reference: https://support.microsoft.com/account-billing/troubleshooting-verification-code-issues-409090c4-92b5-42b9-8ae6-bcc97e62fc48#:~:text=If%20you%20received%20a%20Microsoft%20verification%20code%20that%20you%20did#:~:text=If%20you%20received%20a%20Microsoft%20verification%20code%20that%20you%20did
Thank you for your understanding! Please feel free to let me know if you need anything else.
Best regards,
Darhyl