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Hi,
Thank you for contacting Microsoft Q&A regarding the issues you're experiencing with the Windows Feedback Hub. I understand how frustrating it can be when the app fails to start recordings or submit feedback properly.
Below are several steps you can try to resolve the issue:
Step 1: Check Privacy Settings
-Go to Settings > Privacy & security > Microphone
Make sure Feedback Hub has permission to access the microphone (required for recording feedback)
Step 2: Run Feedback Hub as Administrator
Right-click the Feedback Hub shortcut and select Run as administrator. This can help bypass permission-related issues.
Step 3: Reset or Repair the App
-Go to Settings > Apps > Installed apps > Feedback Hub
-Click Advanced options
-Try Repair first. If that doesn’t help, try Reset
Step 4: Check Network Connectivity
If submission fails, try switching to a different network or using a wired connection to rule out connectivity issues.
Step 5: Perform a Clean Boot
System process interference may be causing the issue. Try performing a clean boot to eliminate background conflicts.
-Press Win + R, type msconfig, and press Enter
-Go to the Services tab
-Check Hide all Microsoft services, then click Disable all
-Go to the Startup tab and click Open Task Manager
-In Task Manager, disable all startup items
-Close Task Manager and click OK in System Configuration
-Restart your PC and check again.
*Disclaimer: A "clean boot" starts Windows with a minimal set of drivers and startup programs. It helps to determine whether a background service is interfering with your game or program and to isolate the cause of a problem.
These steps of "clean boot" might look complicated at first glance. However, to avoid any trouble for you, please follow them in order and step-by-step so that it will help you get back on track.
Step 6: Use Alternative Feedback Channels
If the Feedback Hub app continues to fail, please use the Insider-specific portal at https://www.microsoft.com/en-us/windowsinsider/feedback for better visibility and faster response from Microsoft engineers.
I hope these steps help you get the Feedback Hub working again. If you need help with any of them or have more questions, feel free to reach out, I'm here to help.
Warm regards,
Clary | Microsoft Q&A Support Specialist