using sharepoint but with a problem of d147********dcc*****7

匿名
2024-08-08T14:48:45+00:00

What does d147**************cb7 means? I would like to access to a drive which only allows users with school account. I access it with school account however it show that i have no access rights and show a code of d14*******************cc3*****.

Microsoft 365 和 Office | SharePoint | 教育版 | Windows

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  1. 匿名
    2024-08-08T16:56:07+00:00

    Dear wyshi123,

    Good day! Thank you for posting to Microsoft Community. I am happy to help you.

    In response to the error message you receive, it is possible that the account has been frozen. If you want to investigate this, since you are using an education subscription and the account is assigned through your school, you will need to contact the admin user and ask them to open a billing ticket in the admin center. This makes it possible to contact Microsoft's support staff, who are the only ones who have permission to handle such situations.

    At the same time, Microsoft's support staff will also give specific reasons for this phenomenon. I understand your feelings, and if your account is locked, I also recommend that you download the files locally after unlocking your account to avoid freezing your account again.

    Ref: How do I find my Microsoft 365 admin? - Microsoft Support

    Thanks for your cooperation.

    Sincerely,

    Tin | Microsoft Community Moderator

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