One drive for MAC error code-8004e4be

Question

One drive for MAC error code-8004e4be

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My MACbook has this issue for many days that One drive shows error 8004e4be.

1, all other apps/365 accounts work well; web one drive works well.

2, when I sign in One drive, select sync my data and keep it in my device, I will get the error one or two days later;

then tried to reset One driver, or reinstall one drive, same issue;

3, But if I don't select keep data in my device, seems the error will disappear;

4, this should be an issue from one drive; I need to keep my data in my device so I can use offline.

See screenshot for the error.

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2 个答案

Answer 1

Dear Leo SunWV, Good day! Thank you for posting to Microsoft Community. I am happy to help youI noticed that you mentioned that this phenomenon only happens in OneDrive clients. To further narrow down this phenomenon, try the following suggestions:Check if you have a VPN or network proxy turned on, and if so, temporarily disable them from logging in to your account.If you're still experiencing this phenomenon, try cleaning up your keychain:1. Go to the Utilities folder.2. Launch Keychain Access and type OneDrive in the search field.3. Simply select all OneDrive items and delete them. If there are no specific OneDrive items on the list, remove the Microsoft Office Identity entries.

In addition, this phenomenon may also be related to the local environment. You can try creating a new on-premises environment to see if that helps: On your Mac, choose Apple menu>System Settings, then click Users & Group. Then click Add User button.I look forward to your reply. Thanks for your cooperation.Sincerely,Tin | Microsoft Community Moderator

Answer 2

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THE screenshot.

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