cant login with outlook

Yes, Outlookcom started oauth2 on September 16. You may try some third-party app such as Mozilla Thunderbird.

If you can read Chinese, check the document about Outlook.com as below.

Since when they start the new policy? My laptop can not be updated to any higher version. Do you know what i can do now? thanks.

I think i didnt describe the problem correctly, I dont have outlook app in my macbook air, it is the “Email app” come with the macbook itself. since last tuesday i can not login anymore, but i am quite sure the name and the password are right, cause i can login with my phone and also on the website.

The macOS version should be later than v10.14 in order for the Apple Mail app to access hotmail mailbox. This is because only the later version of macOS supports the modern authentication( oauth2 ). The Apple Mail app is the stock email app on a macBook computer.

I think i didnt describe the problem correctly, I dont have outlook app in my macbook air, it is the “Email app” come with the macbook itself. since last tuesday i can not login anymore, but i am quite sure the name and the password are right, cause i can login with my phone and also on the website.

Thanks for your message. It is MacOS Sierra - 10.12.6

Okay. Your Outlook desktop should be Outlook 2021 or Outlook for M365 in order to access your hotmail mailbox. The macOS version should be later than v10.14 in order to access hotmail with Apple Mail app.

Check the document about Outlook as below.