可能由PECKP_x64.SYS文件导致的蓝屏重启问题

匿名
2021-07-20T09:37:30+00:00

近三次蓝屏文件传输

您有一份文件待查收!即刻点击链接获取文件:https://cowtransfer.com/s/8b6fc99b4af14e 或进入 cowtransfer.com 获取,在首页输入取件码:012668(24小时内有效)

最后一次蓝屏文件内容,在升级系统后开始出现蓝屏现象

Microsoft (R) Windows Debugger Version 6.10.0003.233 X86

Copyright (c) Microsoft Corporation. All rights reserved.

Loading Dump File [C:\Windows\Minidump\072021-13265-01.dmp]

Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: *** Invalid ***

****************************************************************************

* Symbol loading may be unreliable without a symbol search path. *

* Use .symfix to have the debugger choose a symbol path. *

* After setting your symbol path, use .reload to refresh symbol locations. *

****************************************************************************

Executable search path is:

*********************************************************************

* Symbols can not be loaded because symbol path is not initialized. *

* *

* The Symbol Path can be set by: *

* using the _NT_SYMBOL_PATH environment variable. *

* using the -y <symbol_path> argument when starting the debugger. *

* using .sympath and .sympath+ *

*********************************************************************

Unable to load image \SystemRoot\system32\ntoskrnl.exe, Win32 error 0n2

*** ERROR: Module load completed but symbols could not be loaded for ntoskrnl.exe

Windows 7 Kernel Version 19041 MP (8 procs) Free x64

Product: WinNt, suite: TerminalServer SingleUserTS

Built by: 19041.1.amd64fre.vb_release.191206-1406

Machine Name:

Kernel base = 0xfffff80446800000 PsLoadedModuleList = 0xfffff8044742a1d0

Debug session time: Tue Jul 20 17:14:45.317 2021 (GMT+8)

System Uptime: 2 days 0:13:19.988

*********************************************************************

* Symbols can not be loaded because symbol path is not initialized. *

* *

* The Symbol Path can be set by: *

* using the _NT_SYMBOL_PATH environment variable. *

* using the -y <symbol_path> argument when starting the debugger. *

* using .sympath and .sympath+ *

*********************************************************************

Unable to load image \SystemRoot\system32\ntoskrnl.exe, Win32 error 0n2

*** ERROR: Module load completed but symbols could not be loaded for ntoskrnl.exe

Loading Kernel Symbols

...............................................................

................................................................

................................................................

...........................................................

Loading User Symbols

Loading unloaded module list

..................................................

*******************************************************************************

* *

* Bugcheck Analysis *

* *

*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 1000007E, {ffffffffc0000005, fffff80446a90ccc, ffffd00abfc27688, ffffe6818ab3e920}

Unable to load image ??\C:\WINDOWS\system32\drivers\PECKP_x64.SYS, Win32 error 0n2

*** WARNING: Unable to verify timestamp for PECKP_x64.SYS

*** ERROR: Module load completed but symbols could not be loaded for PECKP_x64.SYS

***** Kernel symbols are WRONG. Please fix symbols to do analysis.

*************************************************************************

*** ***

*** ***

*** Your debugger is not using the correct symbols ***

*** ***

*** In order for this command to work properly, your symbol path ***

*** must point to .pdb files that have full type information. ***

*** ***

*** Certain .pdb files (such as the public OS symbols) do not ***

*** contain the required information. Contact the group that ***

*** provided you with these symbols if you need this command to ***

*** work. ***

*** ***

*** Type referenced: nt!_KPRCB ***

*** ***

*************************************************************************

*************************************************************************

*** ***

*** ***

*** Your debugger is not using the correct symbols ***

*** ***

*** In order for this command to work properly, your symbol path ***

*** must point to .pdb files that have full type information. ***

*** ***

*** Certain .pdb files (such as the public OS symbols) do not ***

*** contain the required information. Contact the group that ***

*** provided you with these symbols if you need this command to ***

*** work. ***

*** ***

*** Type referenced: nt!KPRCB ***

*** ***

*************************************************************************

*************************************************************************

*** ***

*** ***

*** Your debugger is not using the correct symbols ***

*** ***

*** In order for this command to work properly, your symbol path ***

*** must point to .pdb files that have full type information. ***

*** ***

*** Certain .pdb files (such as the public OS symbols) do not ***

*** contain the required information. Contact the group that ***

*** provided you with these symbols if you need this command to ***

*** work. ***

*** ***

*** Type referenced: nt!_KPRCB ***

*** ***

*************************************************************************

*************************************************************************

*** ***

*** ***

*** Your debugger is not using the correct symbols ***

*** ***

*** In order for this command to work properly, your symbol path ***

*** must point to .pdb files that have full type information. ***

*** ***

*** Certain .pdb files (such as the public OS symbols) do not ***

*** contain the required information. Contact the group that ***

*** provided you with these symbols if you need this command to ***

*** work. ***

*** ***

*** Type referenced: nt!KPRCB ***

*** ***

*************************************************************************

*************************************************************************

*** ***

*** ***

*** Your debugger is not using the correct symbols ***

*** ***

*** In order for this command to work properly, your symbol path ***

*** must point to .pdb files that have full type information. ***

*** ***

*** Certain .pdb files (such as the public OS symbols) do not ***

*** contain the required information. Contact the group that ***

*** provided you with these symbols if you need this command to ***

*** work. ***

*** ***

*** Type referenced: nt!_KPRCB ***

*** ***

*************************************************************************

*************************************************************************

*** ***

*** ***

*** Your debugger is not using the correct symbols ***

*** ***

*** In order for this command to work properly, your symbol path ***

*** must point to .pdb files that have full type information. ***

*** ***

*** Certain .pdb files (such as the public OS symbols) do not ***

*** contain the required information. Contact the group that ***

*** provided you with these symbols if you need this command to ***

*** work. ***

*** ***

*** Type referenced: nt!_KPRCB ***

*** ***

*************************************************************************

*************************************************************************

*** ***

*** ***

*** Your debugger is not using the correct symbols ***

*** ***

*** In order for this command to work properly, your symbol path ***

*** must point to .pdb files that have full type information. ***

*** ***

*** Certain .pdb files (such as the public OS symbols) do not ***

*** contain the required information. Contact the group that ***

*** provided you with these symbols if you need this command to ***

*** work. ***

*** ***

*** Type referenced: nt!_KPRCB ***

*** ***

*************************************************************************

*************************************************************************

*** ***

*** ***

*** Your debugger is not using the correct symbols ***

*** ***

*** In order for this command to work properly, your symbol path ***

*** must point to .pdb files that have full type information. ***

*** ***

*** Certain .pdb files (such as the public OS symbols) do not ***

*** contain the required information. Contact the group that ***

*** provided you with these symbols if you need this command to ***

*** work. ***

*** ***

*** Type referenced: nt!_KPRCB ***

*** ***

*************************************************************************

*********************************************************************

* Symbols can not be loaded because symbol path is not initialized. *

* *

* The Symbol Path can be set by: *

* using the _NT_SYMBOL_PATH environment variable. *

* using the -y <symbol_path> argument when starting the debugger. *

* using .sympath and .sympath+ *

*********************************************************************

*********************************************************************

* Symbols can not be loaded because symbol path is not initialized. *

* *

* The Symbol Path can be set by: *

* using the _NT_SYMBOL_PATH environment variable. *

* using the -y <symbol_path> argument when starting the debugger. *

* using .sympath and .sympath+ *

*********************************************************************

Probably caused by : ntoskrnl.exe ( nt+290ccc )

Followup: MachineOwner


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匿名
2021-07-20T10:11:37+00:00

您好

欢迎咨询微软社区,我是独立顾问(Independent Advisor) Zhang

您的dmp文件显示确实是由于 PECKP_x64.SYS这个驱动导致的蓝屏,这是某个安全输入的控件。

请您打开设置,应用,卸载一下您的电脑安装的安全输入软件,之后查看会不会继续蓝屏。

如果依旧,请根据以下网页的指导,进入安全模式。

https://support.microsoft.com/zh-cn/help/12376/...

之后,全盘搜索PECKP_x64.SYS,将这个文件删除,即使在系统文件夹里

如果您有回复请在48小时之内进行回复,超时问题会被关闭

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