我查了一下事件产查看器，发现出现以下错误

你好，最近用windows11玩CS2，进游戏没问题，但是一玩起来就会自动黑屏重启。

匿名
我们使用翻译服务协助我们的用户。请原谅语法错误。
我认为现在，最好的选择是备份您的文件，创建一个可启动的 Windows USB 并使用它来全新安装 Windows，这样就会产生一个稳定且响应迅速的系统。
0 个注释
匿名
我们使用翻译服务协助我们的用户。请原谅语法错误。

很高兴帮忙，我明天会在这里。
你好，打扰你了，我刚才用CSGO又测试了一下，在游戏最后的时候，黑屏重启了。
23:35分，我把bios内存频率调成自动，又出现这个问题了。
出现致命硬件错误。
组件: 内存
错误源: Machine Check Exception
该项的详细信息视图包含进一步的信息。
************* Preparing the environment for Debugger Extensions Gallery repositories **************
   ExtensionRepository : Implicit
   UseExperimentalFeatureForNugetShare : true
   AllowNugetExeUpdate : true
   NonInteractiveNuget : true
   AllowNugetMSCredentialProviderInstall : true
   AllowParallelInitializationOfLocalRepositories : true

   EnableRedirectToV8JsProvider : false

   -- Configuring repositories
      ----> Repository : LocalInstalled, Enabled: true
      ----> Repository : UserExtensions, Enabled: true

>>>>>>>>>>>>> Preparing the environment for Debugger Extensions Gallery repositories completed, duration 0.000 seconds

************* Waiting for Debugger Extensions Gallery to Initialize **************

>>>>>>>>>>>>> Waiting for Debugger Extensions Gallery to Initialize completed, duration 0.031 seconds
   ----> Repository : UserExtensions, Enabled: true, Packages count: 0
   ----> Repository : LocalInstalled, Enabled: true, Packages count: 41

Microsoft (R) Windows Debugger Version 10.0.27553.1004 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.

Loading Dump File [C:\Users\admin\Desktop\061324-14687-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

************* Path validation summary **************
Response                         Time (ms)     Location
Deferred                                       srv*
Symbol search path is: srv*
Executable search path is: 
Windows 10 Kernel Version 22621 MP (16 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Kernel base = 0xfffff807`4d000000 PsLoadedModuleList = 0xfffff807`4dc13530
Debug session time: Thu Jun 13 22:30:43.066 2024 (UTC + 8:00)
System Uptime: 0 days 22:11:59.732
Loading Kernel Symbols
...............................................................
................................................................
................................................................
...............
Loading User Symbols
PEB is paged out (Peb.Ldr = 0000004c`3a82c018).  Type ".hh dbgerr001" for details
Loading unloaded module list
..............
For analysis of this file, run !analyze -v
nt!KeBugCheckEx:
fffff807`4d4177f0 48894c2408      mov     qword ptr [rsp+8],rcx ss:ffff8080`6aab2940=0000000000000124
15: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

WHEA_UNCORRECTABLE_ERROR (124)
A fatal hardware error has occurred. Parameter 1 identifies the type of error
source that reported the error. Parameter 2 holds the address of the
nt!_WHEA_ERROR_RECORD structure that describes the error condition. Try !errrec Address of the nt!_WHEA_ERROR_RECORD structure to get more details.
Arguments:
Arg1: 0000000000000000, Machine Check Exception
Arg2: ffffa182ce195028, Address of the nt!_WHEA_ERROR_RECORD structure.
Arg3: 00000000bc800800, High order 32-bits of the MCi_STATUS value.
Arg4: 00000000060c0859, Low order 32-bits of the MCi_STATUS value.

Debugging Details:
------------------

*************************************************************************
***                                                                   ***
***                                                                   ***
***    Either you specified an unqualified symbol, or your debugger   ***
***    doesn't have full symbol information.  Unqualified symbol      ***
***    resolution is turned off by default. Please either specify a   ***
***    fully qualified symbol module!symbolname, or enable resolution ***
***    of unqualified symbols by typing ".symopt- 100". Note that     ***
***    enabling unqualified symbol resolution with network symbol     ***
***    server shares in the symbol path may cause the debugger to     ***
***    appear to hang for long periods of time when an incorrect      ***
***    symbol name is typed or the network symbol server is down.     ***
***                                                                   ***
***    For some commands to work properly, your symbol path           ***
***    must point to .pdb files that have full type information.      ***
***                                                                   ***
***    Certain .pdb files (such as the public OS symbols) do not      ***
***    contain the required information.  Contact the group that      ***
***    provided you with these symbols if you need this command to    ***
***    work.                                                          ***
***                                                                   ***
***    Type referenced: hal!_WHEA_MEMORY_ERROR_SECTION                ***
***                                                                   ***
*************************************************************************
*************************************************************************
***                                                                   ***
***                                                                   ***
***    Either you specified an unqualified symbol, or your debugger   ***
***    doesn't have full symbol information.  Unqualified symbol      ***
***    resolution is turned off by default. Please either specify a   ***
***    fully qualified symbol module!symbolname, or enable resolution ***
***    of unqualified symbols by typing ".symopt- 100". Note that     ***
***    enabling unqualified symbol resolution with network symbol     ***
***    server shares in the symbol path may cause the debugger to     ***
***    appear to hang for long periods of time when an incorrect      ***
***    symbol name is typed or the network symbol server is down.     ***
***                                                                   ***
***    For some commands to work properly, your symbol path           ***
***    must point to .pdb files that have full type information.      ***
***                                                                   ***
***    Certain .pdb files (such as the public OS symbols) do not      ***
***    contain the required information.  Contact the group that      ***
***    provided you with these symbols if you need this command to    ***
***    work.                                                          ***
***                                                                   ***
***    Type referenced: hal!_WHEA_MEMORY_ERROR_SECTION                ***
***                                                                   ***
*************************************************************************

KEY_VALUES_STRING: 1

    Key  : Analysis.CPU.mSec
    Value: 2218

    Key  : Analysis.Elapsed.mSec
    Value: 9015

    Key  : Analysis.IO.Other.Mb
    Value: 0

    Key  : Analysis.IO.Read.Mb
    Value: 0

    Key  : Analysis.IO.Write.Mb
    Value: 0

    Key  : Analysis.Init.CPU.mSec
    Value: 328

    Key  : Analysis.Init.Elapsed.mSec
    Value: 7174

    Key  : Analysis.Memory.CommitPeak.Mb
    Value: 92

    Key  : Bugcheck.Code.LegacyAPI
    Value: 0x124

    Key  : Bugcheck.Code.TargetModel
    Value: 0x124

    Key  : Dump.Attributes.AsUlong
    Value: 1008

    Key  : Dump.Attributes.DiagDataWrittenToHeader
    Value: 1

    Key  : Dump.Attributes.ErrorCode
    Value: 0

    Key  : Dump.Attributes.KernelGeneratedTriageDump
    Value: 1

    Key  : Dump.Attributes.LastLine
    Value: Dump completed successfully.

    Key  : Dump.Attributes.ProgressPercentage
    Value: 0

    Key  : Failure.Bucket
    Value: 0x124_0_AuthenticAMD_MEMORY__UNKNOWN_FATAL_IMAGE_AuthenticAMD.sys

    Key  : Failure.Hash
    Value: {b0905187-9dbc-d607-4dc5-8630b9eddb7f}

BUGCHECK_CODE:  124

BUGCHECK_P1: 0

BUGCHECK_P2: ffffa182ce195028

BUGCHECK_P3: bc800800

BUGCHECK_P4: 60c0859

FILE_IN_CAB:  061324-14687-01.dmp

DUMP_FILE_ATTRIBUTES: 0x1008
  Kernel Generated Triage Dump

BLACKBOXBSD: 1 (!blackboxbsd)

BLACKBOXNTFS: 1 (!blackboxntfs)

BLACKBOXPNP: 1 (!blackboxpnp)

BLACKBOXWINLOGON: 1

CUSTOMER_CRASH_COUNT:  1

PROCESS_NAME:  cs2.exe

STACK_TEXT:  
ffff8080`6aab2938 fffff807`4d4ff80b     : 00000000`00000124 00000000`00000000 ffffa182`ce195028 00000000`bc800800 : nt!KeBugCheckEx
ffff8080`6aab2940 fffff807`4af010c0     : 00000000`00000000 ffff8080`6aab2a19 ffffa182`ce195028 ffffa182`c47ffac0 : nt!HalBugCheckSystem+0xeb
ffff8080`6aab2980 fffff807`4d60ed3f     : 00000000`00000000 ffff8080`6aab2a19 ffffa182`ce195028 00000000`00000000 : PSHED!PshedBugCheckSystem+0x10
ffff8080`6aab29b0 fffff807`4d50123a     : ffffa182`cdbdb880 ffffa182`cdbdb880 ffffa182`c47ffb10 fffff807`4d37df3e : nt!WheaReportHwError+0x38f
ffff8080`6aab2a80 fffff807`4d501690     : 00000000`0000000f ffffa182`00000000 00000000`00000000 00000000`00000000 : nt!HalpMcaReportError+0xb2
ffff8080`6aab2bf0 fffff807`4d501524     : ffffa182`c46e3b40 00000000`00000000 ffff8080`6aab2e00 00000000`00000000 : nt!HalpMceHandlerCore+0x138
ffff8080`6aab2c50 fffff807`4d5009b7     : ffffa182`c46e3b40 ffff8080`6aab2ef0 00000000`00000000 00000000`00000000 : nt!HalpMceHandler+0xe0
ffff8080`6aab2c90 fffff807`4d50314b     : ffffa182`c46e3b40 00000000`00000000 00000000`00000000 00000000`00000000 : nt!HalpHandleMachineCheck+0x97
ffff8080`6aab2cc0 fffff807`4d569769     : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!HalHandleMcheck+0x3b
ffff8080`6aab2cf0 fffff807`4d42997e     : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiHandleMcheck+0x9
ffff8080`6aab2d20 fffff807`4d429593     : 00000000`00000000 00000000`00000000 00000203`46ce2be0 ffff8080`6aab2ef0 : nt!KxMcheckAbort+0x7e
ffff8080`6aab2e60 00007ffc`ace67b10     : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiMcheckAbort+0x2d3
0000004c`3aa7cff0 00000000`00000000     : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x00007ffc`ace67b10

MODULE_NAME: AuthenticAMD

IMAGE_NAME:  AuthenticAMD.sys

STACK_COMMAND:  .cxr; .ecxr ; kb

FAILURE_BUCKET_ID:  0x124_0_AuthenticAMD_MEMORY__UNKNOWN_FATAL_IMAGE_AuthenticAMD.sys

OSPLATFORM_TYPE:  x64

OSNAME:  Windows 10

FAILURE_ID_HASH:  {b0905187-9dbc-d607-4dc5-8630b9eddb7f}

Followup:     MachineOwner
---------

————————————————————————————————————————————————————————————————————————————————————————————

23:35分

************* Preparing the environment for Debugger Extensions Gallery repositories **************
   ExtensionRepository : Implicit
   UseExperimentalFeatureForNugetShare : true
   AllowNugetExeUpdate : true
   NonInteractiveNuget : true
   AllowNugetMSCredentialProviderInstall : true
   AllowParallelInitializationOfLocalRepositories : true

   EnableRedirectToV8JsProvider : false

   -- Configuring repositories
      ----> Repository : LocalInstalled, Enabled: true
      ----> Repository : UserExtensions, Enabled: true

>>>>>>>>>>>>> Preparing the environment for Debugger Extensions Gallery repositories completed, duration 0.000 seconds

************* Waiting for Debugger Extensions Gallery to Initialize **************

>>>>>>>>>>>>> Waiting for Debugger Extensions Gallery to Initialize completed, duration 0.031 seconds
   ----> Repository : UserExtensions, Enabled: true, Packages count: 0
   ----> Repository : LocalInstalled, Enabled: true, Packages count: 41

Microsoft (R) Windows Debugger Version 10.0.27553.1004 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.

Loading Dump File [C:\Users\admin\Desktop\061324-17421-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

************* Path validation summary **************
Response                         Time (ms)     Location
Deferred                                       srv*
Symbol search path is: srv*
Executable search path is: 
Windows 10 Kernel Version 22621 MP (16 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Kernel base = 0xfffff806`32c00000 PsLoadedModuleList = 0xfffff806`33813530
Debug session time: Thu Jun 13 23:33:14.079 2024 (UTC + 8:00)
System Uptime: 0 days 0:43:15.747
Loading Kernel Symbols
...............................................................
................................................................
................................................................
..............
Loading User Symbols
PEB is paged out (Peb.Ldr = 0000008a`f98da018).  Type ".hh dbgerr001" for details
Loading unloaded module list
.........
For analysis of this file, run !analyze -v
nt!KeBugCheckEx:
fffff806`330177f0 48894c2408      mov     qword ptr [rsp+8],rcx ss:ffffd481`226b2940=0000000000000124
15: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

WHEA_UNCORRECTABLE_ERROR (124)
A fatal hardware error has occurred. Parameter 1 identifies the type of error
source that reported the error. Parameter 2 holds the address of the
nt!_WHEA_ERROR_RECORD structure that describes the error condition. Try !errrec Address of the nt!_WHEA_ERROR_RECORD structure to get more details.
Arguments:
Arg1: 0000000000000000, Machine Check Exception
Arg2: ffffe5858a8de028, Address of the nt!_WHEA_ERROR_RECORD structure.
Arg3: 00000000bc000800, High order 32-bits of the MCi_STATUS value.
Arg4: 0000000001010135, Low order 32-bits of the MCi_STATUS value.

Debugging Details:
------------------

*************************************************************************
***                                                                   ***
***                                                                   ***
***    Either you specified an unqualified symbol, or your debugger   ***
***    doesn't have full symbol information.  Unqualified symbol      ***
***    resolution is turned off by default. Please either specify a   ***
***    fully qualified symbol module!symbolname, or enable resolution ***
***    of unqualified symbols by typing ".symopt- 100". Note that     ***
***    enabling unqualified symbol resolution with network symbol     ***
***    server shares in the symbol path may cause the debugger to     ***
***    appear to hang for long periods of time when an incorrect      ***
***    symbol name is typed or the network symbol server is down.     ***
***                                                                   ***
***    For some commands to work properly, your symbol path           ***
***    must point to .pdb files that have full type information.      ***
***                                                                   ***
***    Certain .pdb files (such as the public OS symbols) do not      ***
***    contain the required information.  Contact the group that      ***
***    provided you with these symbols if you need this command to    ***
***    work.                                                          ***
***                                                                   ***
***    Type referenced: hal!_WHEA_MEMORY_ERROR_SECTION                ***
***                                                                   ***
*************************************************************************
*************************************************************************
***                                                                   ***
***                                                                   ***
***    Either you specified an unqualified symbol, or your debugger   ***
***    doesn't have full symbol information.  Unqualified symbol      ***
***    resolution is turned off by default. Please either specify a   ***
***    fully qualified symbol module!symbolname, or enable resolution ***
***    of unqualified symbols by typing ".symopt- 100". Note that     ***
***    enabling unqualified symbol resolution with network symbol     ***
***    server shares in the symbol path may cause the debugger to     ***
***    appear to hang for long periods of time when an incorrect      ***
***    symbol name is typed or the network symbol server is down.     ***
***                                                                   ***
***    For some commands to work properly, your symbol path           ***
***    must point to .pdb files that have full type information.      ***
***                                                                   ***
***    Certain .pdb files (such as the public OS symbols) do not      ***
***    contain the required information.  Contact the group that      ***
***    provided you with these symbols if you need this command to    ***
***    work.                                                          ***
***                                                                   ***
***    Type referenced: hal!_WHEA_MEMORY_ERROR_SECTION                ***
***                                                                   ***
*************************************************************************

KEY_VALUES_STRING: 1

    Key  : Analysis.CPU.mSec
    Value: 2093

    Key  : Analysis.Elapsed.mSec
    Value: 3323

    Key  : Analysis.IO.Other.Mb
    Value: 0

    Key  : Analysis.IO.Read.Mb
    Value: 0

    Key  : Analysis.IO.Write.Mb
    Value: 0

    Key  : Analysis.Init.CPU.mSec
    Value: 218

    Key  : Analysis.Init.Elapsed.mSec
    Value: 4762

    Key  : Analysis.Memory.CommitPeak.Mb
    Value: 91

    Key  : Bugcheck.Code.LegacyAPI
    Value: 0x124

    Key  : Bugcheck.Code.TargetModel
    Value: 0x124

    Key  : Dump.Attributes.AsUlong
    Value: 1008

    Key  : Dump.Attributes.DiagDataWrittenToHeader
    Value: 1

    Key  : Dump.Attributes.ErrorCode
    Value: 0

    Key  : Dump.Attributes.KernelGeneratedTriageDump
    Value: 1

    Key  : Dump.Attributes.LastLine
    Value: Dump completed successfully.

    Key  : Dump.Attributes.ProgressPercentage
    Value: 0

    Key  : Failure.Bucket
    Value: 0x124_0_AuthenticAMD_MEMORY__UNKNOWN_FATAL_IMAGE_AuthenticAMD.sys

    Key  : Failure.Hash
    Value: {b0905187-9dbc-d607-4dc5-8630b9eddb7f}

BUGCHECK_CODE:  124

BUGCHECK_P1: 0

BUGCHECK_P2: ffffe5858a8de028

BUGCHECK_P3: bc000800

BUGCHECK_P4: 1010135

FILE_IN_CAB:  061324-17421-01.dmp

DUMP_FILE_ATTRIBUTES: 0x1008
  Kernel Generated Triage Dump

BLACKBOXBSD: 1 (!blackboxbsd)

BLACKBOXNTFS: 1 (!blackboxntfs)

BLACKBOXWINLOGON: 1

CUSTOMER_CRASH_COUNT:  1

PROCESS_NAME:  cs2.exe

STACK_TEXT:  
ffffd481`226b2938 fffff806`330ff80b     : 00000000`00000124 00000000`00000000 ffffe585`8a8de028 00000000`bc000800 : nt!KeBugCheckEx
ffffd481`226b2940 fffff806`346710c0     : 00000000`00000000 ffffd481`226b2a19 ffffe585`8a8de028 ffffe585`80df5ac0 : nt!HalBugCheckSystem+0xeb
ffffd481`226b2980 fffff806`3320ed3f     : 00000000`00000000 ffffd481`226b2a19 ffffe585`8a8de028 00000000`00000000 : PSHED!PshedBugCheckSystem+0x10
ffffd481`226b29b0 fffff806`3310123a     : ffffe585`8a77f5d0 ffffe585`8a77f5d0 ffffe585`80df5b10 fffff806`32f7df3e : nt!WheaReportHwError+0x38f
ffffd481`226b2a80 fffff806`33101690     : 00000000`0000000f ffffe585`00000000 00000000`00000000 00000000`00000000 : nt!HalpMcaReportError+0xb2
ffffd481`226b2bf0 fffff806`33101524     : ffffe585`80ce1b40 00000000`00000000 ffffd481`226b2e00 00000000`00000000 : nt!HalpMceHandlerCore+0x138
ffffd481`226b2c50 fffff806`331009b7     : ffffe585`80ce1b40 ffffd481`226b2ef0 00000000`00000000 00000000`00000000 : nt!HalpMceHandler+0xe0
ffffd481`226b2c90 fffff806`3310314b     : ffffe585`80ce1b40 00000000`00000000 00000000`00000000 00000000`00000000 : nt!HalpHandleMachineCheck+0x97
ffffd481`226b2cc0 fffff806`33169769     : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!HalHandleMcheck+0x3b
ffffd481`226b2cf0 fffff806`3302997e     : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiHandleMcheck+0x9
ffffd481`226b2d20 fffff806`33029593     : 00000000`00000000 00000000`00000000 00000000`00000000 ffffd481`226b2ef0 : nt!KxMcheckAbort+0x7e
ffffd481`226b2e60 00007ff9`222dcf7b     : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiMcheckAbort+0x2d3
0000008a`fb5fef38 00000000`00000000     : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x00007ff9`222dcf7b

MODULE_NAME: AuthenticAMD

IMAGE_NAME:  AuthenticAMD.sys

STACK_COMMAND:  .cxr; .ecxr ; kb

FAILURE_BUCKET_ID:  0x124_0_AuthenticAMD_MEMORY__UNKNOWN_FATAL_IMAGE_AuthenticAMD.sys

OSPLATFORM_TYPE:  x64

OSNAME:  Windows 10

FAILURE_ID_HASH:  {b0905187-9dbc-d607-4dc5-8630b9eddb7f}

Followup:     MachineOwner
---------
0 个注释
匿名
我们使用翻译服务协助我们的用户。请原谅语法错误。
很高兴帮忙，我明天会在这里。
0 个注释
匿名
好的非常感谢，今天太晚了，这么晚还打扰到你了，不好意思，等明天下班以后再测试一下
0 个注释
匿名
我们使用翻译服务协助我们的用户。请原谅语法错误。
这些设置是正确的。
0 个注释
你好，最近用windows11玩CS2，进游戏没问题，但是一玩起来就会自动黑屏重启。

49 个答案
