你好,最近用windows11玩CS2,进游戏没问题,但是一玩起来就会自动黑屏重启。

匿名
2024-06-09T16:14:40+00:00

我查了一下事件产查看器,发 现出现以下错误

Windows 家庭版 | Windows 11 | 性能和系统故障

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49 个答案

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  1. 匿名
    2024-06-12T15:38:29+00:00

    我们使用翻译服务协助我们的用户。请原谅语法错误。

    该屏幕截图表明与您的 AMD 处理器关联的驱动程序导致 PC 崩溃。

    您是在超频处理器,还是在 BIOS 的 RAM 上设置了 XMP (DOCP) 配置文件?

    此答案是否有帮助?

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  2. 匿名
    2024-06-12T15:19:19+00:00

    我们使用翻译服务协助我们的用户。请原谅语法错误。

    请检查您的系统上是否创建了任何新的小型转储文件。

    我装了最新的测试版BIOS。

    ************* Preparing the environment for Debugger Extensions Gallery repositories **************
       ExtensionRepository : Implicit
       UseExperimentalFeatureForNugetShare : true
       AllowNugetExeUpdate : true
       NonInteractiveNuget : true
       AllowNugetMSCredentialProviderInstall : true
       AllowParallelInitializationOfLocalRepositories : true
    
       EnableRedirectToV8JsProvider : false
    
       -- Configuring repositories
          ----> Repository : LocalInstalled, Enabled: true
          ----> Repository : UserExtensions, Enabled: true
    
    >>>>>>>>>>>>> Preparing the environment for Debugger Extensions Gallery repositories completed, duration 0.000 seconds
    
    ************* Waiting for Debugger Extensions Gallery to Initialize **************
    
    >>>>>>>>>>>>> Waiting for Debugger Extensions Gallery to Initialize completed, duration 0.032 seconds
       ----> Repository : UserExtensions, Enabled: true, Packages count: 0
       ----> Repository : LocalInstalled, Enabled: true, Packages count: 41
    
    Microsoft (R) Windows Debugger Version 10.0.27553.1004 AMD64
    Copyright (c) Microsoft Corporation. All rights reserved.
    
    Loading Dump File [C:\Users\admin\Desktop\061224-14984-01.dmp]
    Mini Kernel Dump File: Only registers and stack trace are available
    
    ************* Path validation summary **************
    Response                         Time (ms)     Location
    Deferred                                       srv*
    Symbol search path is: srv*
    Executable search path is: 
    Windows 10 Kernel Version 22621 MP (16 procs) Free x64
    Product: WinNt, suite: TerminalServer SingleUserTS
    Kernel base = 0xfffff802`0ea00000 PsLoadedModuleList = 0xfffff802`0f613530
    Debug session time: Wed Jun 12 01:16:36.955 2024 (UTC + 8:00)
    System Uptime: 0 days 0:25:23.623
    Loading Kernel Symbols
    ..
    
    Press ctrl-c (cdb, kd, ntsd) or ctrl-break (windbg) to abort symbol loads that take too long.
    Run !sym noisy before .reload to track down problems loading symbols.
    
    .............................................................
    ................................................................
    ................................................................
    .....................
    Loading User Symbols
    PEB is paged out (Peb.Ldr = 000000a0`86546018).  Type ".hh dbgerr001" for details
    Loading unloaded module list
    ...........
    For analysis of this file, run !analyze -v
    nt!KeBugCheckEx:
    fffff802`0ee177f0 48894c2408      mov     qword ptr [rsp+8],rcx ss:0018:ffff8301`fcc6c940=0000000000000124
    11: kd> !analyze -v
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    WHEA_UNCORRECTABLE_ERROR (124)
    A fatal hardware error has occurred. Parameter 1 identifies the type of error
    source that reported the error. Parameter 2 holds the address of the
    nt!_WHEA_ERROR_RECORD structure that describes the error condition. Try !errrec Address of the nt!_WHEA_ERROR_RECORD structure to get more details.
    Arguments:
    Arg1: 0000000000000000, Machine Check Exception
    Arg2: ffffc88391402028, Address of the nt!_WHEA_ERROR_RECORD structure.
    Arg3: 00000000bc800800, High order 32-bits of the MCi_STATUS value.
    Arg4: 00000000060c0859, Low order 32-bits of the MCi_STATUS value.
    
    Debugging Details:
    ------------------
    
    *************************************************************************
    ***                                                                   ***
    ***                                                                   ***
    ***    Either you specified an unqualified symbol, or your debugger   ***
    ***    doesn't have full symbol information.  Unqualified symbol      ***
    ***    resolution is turned off by default. Please either specify a   ***
    ***    fully qualified symbol module!symbolname, or enable resolution ***
    ***    of unqualified symbols by typing ".symopt- 100". Note that     ***
    ***    enabling unqualified symbol resolution with network symbol     ***
    ***    server shares in the symbol path may cause the debugger to     ***
    ***    appear to hang for long periods of time when an incorrect      ***
    ***    symbol name is typed or the network symbol server is down.     ***
    ***                                                                   ***
    ***    For some commands to work properly, your symbol path           ***
    ***    must point to .pdb files that have full type information.      ***
    ***                                                                   ***
    ***    Certain .pdb files (such as the public OS symbols) do not      ***
    ***    contain the required information.  Contact the group that      ***
    ***    provided you with these symbols if you need this command to    ***
    ***    work.                                                          ***
    ***                                                                   ***
    ***    Type referenced: hal!_WHEA_MEMORY_ERROR_SECTION                ***
    ***                                                                   ***
    *************************************************************************
    *************************************************************************
    ***                                                                   ***
    ***                                                                   ***
    ***    Either you specified an unqualified symbol, or your debugger   ***
    ***    doesn't have full symbol information.  Unqualified symbol      ***
    ***    resolution is turned off by default. Please either specify a   ***
    ***    fully qualified symbol module!symbolname, or enable resolution ***
    ***    of unqualified symbols by typing ".symopt- 100". Note that     ***
    ***    enabling unqualified symbol resolution with network symbol     ***
    ***    server shares in the symbol path may cause the debugger to     ***
    ***    appear to hang for long periods of time when an incorrect      ***
    ***    symbol name is typed or the network symbol server is down.     ***
    ***                                                                   ***
    ***    For some commands to work properly, your symbol path           ***
    ***    must point to .pdb files that have full type information.      ***
    ***                                                                   ***
    ***    Certain .pdb files (such as the public OS symbols) do not      ***
    ***    contain the required information.  Contact the group that      ***
    ***    provided you with these symbols if you need this command to    ***
    ***    work.                                                          ***
    ***                                                                   ***
    ***    Type referenced: hal!_WHEA_MEMORY_ERROR_SECTION                ***
    ***                                                                   ***
    *************************************************************************
    
    KEY_VALUES_STRING: 1
    
        Key  : Analysis.CPU.mSec
        Value: 2249
    
        Key  : Analysis.Elapsed.mSec
        Value: 49402
    
        Key  : Analysis.IO.Other.Mb
        Value: 1
    
        Key  : Analysis.IO.Read.Mb
        Value: 0
    
        Key  : Analysis.IO.Write.Mb
        Value: 2
    
        Key  : Analysis.Init.CPU.mSec
        Value: 249
    
        Key  : Analysis.Init.Elapsed.mSec
        Value: 157898
    
        Key  : Analysis.Memory.CommitPeak.Mb
        Value: 92
    
        Key  : Bugcheck.Code.LegacyAPI
        Value: 0x124
    
        Key  : Bugcheck.Code.TargetModel
        Value: 0x124
    
        Key  : Dump.Attributes.AsUlong
        Value: 1008
    
        Key  : Dump.Attributes.DiagDataWrittenToHeader
        Value: 1
    
        Key  : Dump.Attributes.ErrorCode
        Value: 0
    
        Key  : Dump.Attributes.KernelGeneratedTriageDump
        Value: 1
    
        Key  : Dump.Attributes.LastLine
        Value: Dump completed successfully.
    
        Key  : Dump.Attributes.ProgressPercentage
        Value: 0
    
        Key  : Failure.Bucket
        Value: 0x124_0_AuthenticAMD_MEMORY__UNKNOWN_FATAL_IMAGE_AuthenticAMD.sys
    
        Key  : Failure.Hash
        Value: {b0905187-9dbc-d607-4dc5-8630b9eddb7f}
    
    BUGCHECK_CODE:  124
    
    BUGCHECK_P1: 0
    
    BUGCHECK_P2: ffffc88391402028
    
    BUGCHECK_P3: bc800800
    
    BUGCHECK_P4: 60c0859
    
    FILE_IN_CAB:  061224-14984-01.dmp
    
    DUMP_FILE_ATTRIBUTES: 0x1008
      Kernel Generated Triage Dump
    
    BLACKBOXBSD: 1 (!blackboxbsd)
    
    BLACKBOXNTFS: 1 (!blackboxntfs)
    
    BLACKBOXPNP: 1 (!blackboxpnp)
    
    BLACKBOXWINLOGON: 1
    
    CUSTOMER_CRASH_COUNT:  1
    
    PROCESS_NAME:  cs2.exe
    
    STACK_TEXT:  
    ffff8301`fcc6c938 fffff802`0eeff80b     : 00000000`00000124 00000000`00000000 ffffc883`91402028 00000000`bc800800 : nt!KeBugCheckEx
    ffff8301`fcc6c940 fffff802`0c3710c0     : 00000000`00000000 ffff8301`fcc6ca19 ffffc883`91402028 ffffc883`8bdf3480 : nt!HalBugCheckSystem+0xeb
    ffff8301`fcc6c980 fffff802`0f00ed3f     : 00000000`00000000 ffff8301`fcc6ca19 ffffc883`91402028 d8082b1b`d4482b1f : PSHED!PshedBugCheckSystem+0x10
    ffff8301`fcc6c9b0 fffff802`0ef0123a     : ffffc883`957478e0 ffffc883`957478e0 ffffc883`8bdf34d0 fffff802`0ed7df3e : nt!WheaReportHwError+0x38f
    ffff8301`fcc6ca80 fffff802`0ef01690     : 00000000`0000000b ffffc883`00000005 ffff8000`00000000 ffffffff`ffffffff : nt!HalpMcaReportError+0xb2
    ffff8301`fcc6cbf0 fffff802`0ef01524     : ffffc883`8bcde840 1a201c28`00000000 ffff8301`fcc6ce00 be1f3046`0000000d : nt!HalpMceHandlerCore+0x138
    ffff8301`fcc6cc50 fffff802`0ef009b7     : ffffc883`8bcde840 ffff8301`fcc6cef0 00000000`00000000 9cbd320f`90fd3203 : nt!HalpMceHandler+0xe0
    ffff8301`fcc6cc90 fffff802`0ef0314b     : ffffc883`8bcde840 18ba3b83`14fa3baf 1bb28c89`17f28c8d 20821e09`2cc21e2d : nt!HalpHandleMachineCheck+0x97
    ffff8301`fcc6ccc0 fffff802`0ef69769     : 87b5850d`8bf58561 bc8517c5`b0c517c1 0128abca`0d68abce 3a18396a`3658396e : nt!HalHandleMcheck+0x3b
    ffff8301`fcc6ccf0 fffff802`0ee2997e     : 9d2fa226`916fa222 a61f3086`aa5f3082 a51787a4`a95787a0 9e271504`92671500 : nt!KiHandleMcheck+0x9
    ffff8301`fcc6cd20 fffff802`0ee29593     : 00000000`00000010 00000000`00000000 ffff8301`fcbe8180 ffff8301`fcc6cef0 : nt!KxMcheckAbort+0x7e
    ffff8301`fcc6ce60 fffff802`0ee2111b     : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiMcheckAbort+0x2d3
    ffffef8d`6af37bc0 00000000`00000000     : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!SwapContext+0xab
    
    MODULE_NAME: AuthenticAMD
    
    IMAGE_NAME:  AuthenticAMD.sys
    
    STACK_COMMAND:  .cxr; .ecxr ; kb
    
    FAILURE_BUCKET_ID:  0x124_0_AuthenticAMD_MEMORY__UNKNOWN_FATAL_IMAGE_AuthenticAMD.sys
    
    OSPLATFORM_TYPE:  x64
    
    OSNAME:  Windows 10
    
    FAILURE_ID_HASH:  {b0905187-9dbc-d607-4dc5-8630b9eddb7f}
    
    Followup:     MachineOwner
    ---------
    

    此答案是否有帮助?

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  3. 匿名
    2024-06-12T14:28:38+00:00

    我们使用翻译服务协助我们的用户。请原谅语法错误。

    请检查您的系统上是否创建了任何新的小型转储文件。

    此答案是否有帮助?

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  4. 匿名
    2024-06-12T14:26:51+00:00

    乐意效劳!

    昨天更新bios以后,用csGO测试了一下,会突然花屏

    此答案是否有帮助?

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  5. 匿名
    2024-06-11T16:16:52+00:00

    乐意效劳!

    此答案是否有帮助?

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