你好，最近用windows11玩CS2，进游戏没问题，但是一玩起来就会自动黑屏重启。

我们使用翻译服务协助我们的用户。请原谅语法错误。

是的，这是正确的，如果您没有使用 Bitlocker 加密驱动器，请查看 MSI 网站以查找是否有任何可能需要安装的可用 BIOS udpate，并从该 MSI 网站重新安装芯片组驱动程序。

非常感谢，我按照你的方式我尝试一下，很感谢，打扰你休息了，你很专业，也很棒，谢谢你我的朋友

我们使用翻译服务协助我们的用户。请原谅语法错误。

是的，这是正确的，如果您没有使用 Bitlocker 加密驱动器，请查看 MSI 网站以查找是否有任何可能需要安装的可用 BIOS udpate，并从该 MSI 网站重新安装芯片组驱动程序。

您的 minidump 文件表明与您的处理器相关的驱动程序导致您的 PC 崩溃。

转到制造商网站上您的 PC 或主板的支持页面，然后从那里下载并安装他们推荐的芯片组驱动程序版本，如果您的驱动器没有使用 Bitlocker 加密，请检查可能需要安装的任何 BIOS 更新

我的电脑是微星主板MSI，请问你的意思是，要我更新主板的BIOS是吗？

您的 minidump 文件表明与您的处理器相关的驱动程序导致您的 PC 崩溃。

转到制造商网站上您的 PC 或主板的支持页面，然后从那里下载并安装他们推荐的芯片组驱动程序版本，如果您的驱动器没有使用 Bitlocker 加密，请检查可能需要安装的任何 BIOS 更新

我们使用翻译服务协助我们的用户。请原谅语法错误。

单击 analyze –v 后，该窗口中应该会有更多的文本

************* Preparing the environment for Debugger Extensions Gallery repositories **************
   ExtensionRepository : Implicit
   UseExperimentalFeatureForNugetShare : true
   AllowNugetExeUpdate : true
   NonInteractiveNuget : true
   AllowNugetMSCredentialProviderInstall : true
   AllowParallelInitializationOfLocalRepositories : true

   EnableRedirectToV8JsProvider : false

   -- Configuring repositories
      ----> Repository : LocalInstalled, Enabled: true
      ----> Repository : UserExtensions, Enabled: true

>>>>>>>>>>>>> Preparing the environment for Debugger Extensions Gallery repositories completed, duration 0.000 seconds

************* Waiting for Debugger Extensions Gallery to Initialize **************

>>>>>>>>>>>>> Waiting for Debugger Extensions Gallery to Initialize completed, duration 0.031 seconds
   ----> Repository : UserExtensions, Enabled: true, Packages count: 0
   ----> Repository : LocalInstalled, Enabled: true, Packages count: 41

Microsoft (R) Windows Debugger Version 10.0.27553.1004 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.

Loading Dump File [C:\Users\admin\Desktop\060724-12046-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: srv*
Executable search path is: 
Windows 10 Kernel Version 22621 MP (16 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Edition build lab: 22621.1.amd64fre.ni_release.220506-1250
Kernel base = 0xfffff802`80e00000 PsLoadedModuleList = 0xfffff802`81a13530
Debug session time: Fri Jun  7 22:39:48.629 2024 (UTC + 8:00)
System Uptime: 0 days 0:52:17.226
Loading Kernel Symbols
...............................................................
................................................................
................................................................
............
Loading User Symbols
PEB is paged out (Peb.Ldr = 000000a8`f0236018).  Type ".hh dbgerr001" for details
Loading unloaded module list
.................
For analysis of this file, run !analyze -v
nt!KeBugCheckEx:
fffff802`812177f0 48894c2408      mov     qword ptr [rsp+8],rcx ss:ffff9101`37db4940=0000000000000124
10: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

WHEA_UNCORRECTABLE_ERROR (124)
A fatal hardware error has occurred. Parameter 1 identifies the type of error
source that reported the error. Parameter 2 holds the address of the
nt!_WHEA_ERROR_RECORD structure that describes the error condition. Try !errrec Address of the nt!_WHEA_ERROR_RECORD structure to get more details.
Arguments:
Arg1: 0000000000000000, Machine Check Exception
Arg2: ffffdc875cc47028, Address of the nt!_WHEA_ERROR_RECORD structure.
Arg3: 00000000fc800800, High order 32-bits of the MCi_STATUS value.
Arg4: 00000000060c0859, Low order 32-bits of the MCi_STATUS value.

Debugging Details:
------------------

*************************************************************************
***                                                                   ***
***                                                                   ***
***    Either you specified an unqualified symbol, or your debugger   ***
***    doesn't have full symbol information.  Unqualified symbol      ***
***    resolution is turned off by default. Please either specify a   ***
***    fully qualified symbol module!symbolname, or enable resolution ***
***    of unqualified symbols by typing ".symopt- 100". Note that     ***
***    enabling unqualified symbol resolution with network symbol     ***
***    server shares in the symbol path may cause the debugger to     ***
***    appear to hang for long periods of time when an incorrect      ***
***    symbol name is typed or the network symbol server is down.     ***
***                                                                   ***
***    For some commands to work properly, your symbol path           ***
***    must point to .pdb files that have full type information.      ***
***                                                                   ***
***    Certain .pdb files (such as the public OS symbols) do not      ***
***    contain the required information.  Contact the group that      ***
***    provided you with these symbols if you need this command to    ***
***    work.                                                          ***
***                                                                   ***
***    Type referenced: hal!_WHEA_MEMORY_ERROR_SECTION                ***
***                                                                   ***
*************************************************************************
*************************************************************************
***                                                                   ***
***                                                                   ***
***    Either you specified an unqualified symbol, or your debugger   ***
***    doesn't have full symbol information.  Unqualified symbol      ***
***    resolution is turned off by default. Please either specify a   ***
***    fully qualified symbol module!symbolname, or enable resolution ***
***    of unqualified symbols by typing ".symopt- 100". Note that     ***
***    enabling unqualified symbol resolution with network symbol     ***
***    server shares in the symbol path may cause the debugger to     ***
***    appear to hang for long periods of time when an incorrect      ***
***    symbol name is typed or the network symbol server is down.     ***
***                                                                   ***
***    For some commands to work properly, your symbol path           ***
***    must point to .pdb files that have full type information.      ***
***                                                                   ***
***    Certain .pdb files (such as the public OS symbols) do not      ***
***    contain the required information.  Contact the group that      ***
***    provided you with these symbols if you need this command to    ***
***    work.                                                          ***
***                                                                   ***
***    Type referenced: hal!_WHEA_MEMORY_ERROR_SECTION                ***
***                                                                   ***
*************************************************************************

KEY_VALUES_STRING: 1

    Key  : Analysis.CPU.mSec
    Value: 359

    Key  : Analysis.Elapsed.mSec
    Value: 22554

    Key  : Analysis.IO.Other.Mb
    Value: 14

    Key  : Analysis.IO.Read.Mb
    Value: 0

    Key  : Analysis.IO.Write.Mb
    Value: 32

    Key  : Analysis.Init.CPU.mSec
    Value: 124

    Key  : Analysis.Init.Elapsed.mSec
    Value: 669120

    Key  : Analysis.Memory.CommitPeak.Mb
    Value: 103

    Key  : Bugcheck.Code.LegacyAPI
    Value: 0x124

    Key  : Bugcheck.Code.TargetModel
    Value: 0x124

    Key  : Failure.Bucket
    Value: 0x124_0_AuthenticAMD_MEMORY__UNKNOWN_FATAL_IMAGE_AuthenticAMD.sys

    Key  : Failure.Hash
    Value: {b0905187-9dbc-d607-4dc5-8630b9eddb7f}

    Key  : WER.OS.Branch
    Value: ni_release

    Key  : WER.OS.Version
    Value: 10.0.22621.1

BUGCHECK_CODE:  124

BUGCHECK_P1: 0

BUGCHECK_P2: ffffdc875cc47028

BUGCHECK_P3: fc800800

BUGCHECK_P4: 60c0859

FILE_IN_CAB:  060724-12046-01.dmp

BLACKBOXBSD: 1 (!blackboxbsd)

BLACKBOXNTFS: 1 (!blackboxntfs)

BLACKBOXPNP: 1 (!blackboxpnp)

BLACKBOXWINLOGON: 1

CUSTOMER_CRASH_COUNT:  1

PROCESS_NAME:  cs2.exe

STACK_TEXT:  
ffff9101`37db4938 fffff802`812ff80b     : 00000000`00000124 00000000`00000000 ffffdc87`5cc47028 00000000`fc800800 : nt!KeBugCheckEx
ffff9101`37db4940 fffff802`809310c0     : 00000000`00000000 ffff9101`37db4a19 ffffdc87`5cc47028 ffffdc87`563f12f0 : nt!HalBugCheckSystem+0xeb
ffff9101`37db4980 fffff802`8140ed3f     : 00000000`00000000 ffff9101`37db4a19 ffffdc87`5cc47028 ffffbf00`e088d9c8 : PSHED!PshedBugCheckSystem+0x10
ffff9101`37db49b0 fffff802`8130123a     : ffffdc87`5c654900 ffffdc87`5c654900 ffffdc87`563f1340 fffff802`8117df3e : nt!WheaReportHwError+0x38f
ffff9101`37db4a80 fffff802`81301690     : 00000000`0000000a ffffdc87`00000000 00000000`00000000 00000000`00000000 : nt!HalpMcaReportError+0xb2
ffff9101`37db4bf0 fffff802`81301524     : ffffdc87`56374780 ffffffff`00000000 ffff9101`37db4e00 ffffbf00`00000000 : nt!HalpMceHandlerCore+0x138
ffff9101`37db4c50 fffff802`813009b7     : ffffdc87`56374780 ffff9101`37db4ef0 00000000`00000000 ffffbf00`e088dca8 : nt!HalpMceHandler+0xe0
ffff9101`37db4c90 fffff802`8130314b     : ffffdc87`56374780 ffffbf00`e088dcc8 ffffbf00`e088dcc8 ffffffff`00000000 : nt!HalpHandleMachineCheck+0x97
ffff9101`37db4cc0 fffff802`81369769     : ffffbf00`e088dce8 ffffffff`00000000 00000000`00000000 ffffbf00`e088dd08 : nt!HalHandleMcheck+0x3b
ffff9101`37db4cf0 fffff802`8122997e     : 00000000`00000000 ffffbf00`e088dd28 ffffbf00`e088dd28 ffffffff`00000000 : nt!KiHandleMcheck+0x9
ffff9101`37db4d20 fffff802`81229593     : 00000000`00000000 00000000`00000000 00000260`75b42690 ffff9101`37db4ef0 : nt!KxMcheckAbort+0x7e
ffff9101`37db4e60 00007ff9`283f2a9a     : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiMcheckAbort+0x2d3
000000a8`f097f900 00000000`00000000     : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x00007ff9`283f2a9a

MODULE_NAME: AuthenticAMD

IMAGE_NAME:  AuthenticAMD.sys

STACK_COMMAND:  .cxr; .ecxr ; kb

FAILURE_BUCKET_ID:  0x124_0_AuthenticAMD_MEMORY__UNKNOWN_FATAL_IMAGE_AuthenticAMD.sys

OS_VERSION:  10.0.22621.1

BUILDLAB_STR:  ni_release

OSPLATFORM_TYPE:  x64

OSNAME:  Windows 10

FAILURE_ID_HASH:  {b0905187-9dbc-d607-4dc5-8630b9eddb7f}

Followup:     MachineOwner
---------