surface book2 uefi 无法开启secure boot选项 secure boot error (surface book2 uefi cannot enable the option of secure boot)

匿名
2024-05-25T12:57:09+00:00

surface book2 在装过linux系统使用grub引导方式之后(linux系统和引导均已删除)无法开启secure boot,提示“The system failed to update the Secure Boot certificate keyset. "

看了网上的帖子尝试过以下方法:

1、按开机键30秒强制重启,无效

2、 Shift+Ctrl+Win键+B,无效

3、重新安装surface固件(https://www.microsoft.com/en-us/download/details.aspx?id=56261),无效;

4、完全重置,下载surface book2 固件用u盘恢复(https://support.microsoft.com/zh-cn/surface-recovery-image),恢复到99%的时候提示“重置电脑时出现问题。 未进行任何更改”,进入PE发现系统和引导都安装完成了,但是还是提示恢复错误,感觉是在最后将引导信息同步到uefi的时候由于某种原因失败了;很奇怪启动电脑可以进入重置后的系统,但secure boot仍然无法开启,无效

另外uefi中其他异常的情况:“xxxx_Surface Book 2_Microsoft Corporation.Dfi not found."文件找不到,不知道和无法开启secure boot有关系

这种情况是bios或者uefi丢失了设备的信息吗? 求IT专业解决方法

Surface Book2 cannot enable Secure Boot after installing the Linux system and using the GRUB boot mode (both the Linux system and the boot have been deleted), and with the error message "The system failed to update the Secure Boot certificate keyset. "

After reading the posts on the Internet, I tried the following methods:

  1. Press the power button for 30 seconds to force restart, invalid
  2. Shift+Ctrl+Win+B, invalid
  3. Reinstall the surface firmware (https://www.microsoft.com/en-us/download/details.aspx?id=56261), which is invalid;
  4. Completely reset, download Surface Book2 firmware and restore it with a USB flash drive (https://support.microsoft.com/zh-cn/surface-recovery-image), and when it recovers to 99%, it prompts "There was a problem resetting the computer." No changes have been made", when I enter the PE system and find that the windows system and bootloader are installed, but it still prompts a recovery error, and it feels like it failed for some reason when synchronizing the boot information to uefi at the end of installation; It's strange that booting the computer can enter the reseted system, but Secure Boot still can't be turned on, and it doesn't work

In addition, there are other abnormal situations in UEFI: "Surface Book 2_Microsoft Corporation.Dfi not found." The file cannot be found, and I don't know that it is related to the inability to open Secure Boot.

Is it because the BIOS or UEFI has lost the information of the device? Call for IT professional to solve the tricky problem

Surface | Surface Book | 安全与安全性

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  1. 匿名
    2024-05-26T06:44:19+00:00

    Mark,您好!

    欢迎来到微软社区。

    您在使用 Surface Book 2 时遇到无法启用安全启动的问题很复杂,似乎与之前的 Linux 安装和 GRUB 引导加载程序设置的残留影响有关。

    “The system failed to update the Secure Boot certificate keyset”这一错误消息表明在尝试修改安全启动设置时遇到了问题。这可能是由于系统在处理安全证书时出现了故障。

    当遇到诸如“Surface Book 2_Microsoft Corporation.Dfi not found”这样的错误消息时,这通常意味着固件层面出现了问题。

    为了确保您的Surface Book 2能够正常、安全地工作,并避免进一步的损坏或潜在的安全隐患,最好获取Surface的维修服务。如何获取 Surface 的维修或维修 - Microsoft 支持

    希望对您有所帮助。如果还有不清楚的地方,请随时告诉我。

    谨上

    Hahn. W - MSFT | Microsoft 社区支持专家

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