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Hello Microsoft Support,
I can successfully sign in to my Microsoft account at account.microsoft.com, but my Outlook.com / Hotmail mailbox does not load.
Outlook.com fails during startup with the following error:
BootResult: fail Error: 500 esrc: StartupData et: ServerError st: 500
Earlier I also received: Microsoft.M365.Security.CredSMART.M365SecretException
I have already tried different browsers, private/incognito mode, clearing cookies and cache, refreshing Outlook, and different devices/connections. The problem persists.
Since my Microsoft account itself works normally, please investigate the server-side status/provisioning of my Outlook.com mailbox.
I can provide screenshots, UTC Date, Client ID, Session ID and Request ID.
Outlook.com'da e-posta gönderme, alma ve düzenleme
Hello
I think there's something going on Microsoft's end right now. I am seeing many people reporting this issue on their service status page. However, there's an active service incident report on the commercial side. It can be related.