Outlook.com'da e-posta gönderme, alma ve düzenleme
Hey there! Nice to meet you!
Just to clarify, do you see any unfamiliar email addresses/phone numbers upon signing in or when resetting the password?
Since you mentioned that you have a recovery phone number linked to your account, did you have two-factor authentication (2FA) active on the account?
If yes, are you able to access the second factor of authentication?
Important: If you have an active 2FA, ACSR will inform you that your recovery request will be ignored. If you only receive a message that the recovery request is either successful or indicates insufficient information, this means that 2FA is disabled.
Also, may I know when was the last time you successfully signed in to your account?
Best regards,
Darhyl