******@newsletter.hepsiburada.com adresinden gelen mailleri alamıyorum.

Hi, I understand how important it is to get those emails working again.

What’s happening here is usually caused by the sender’s domain being blocked or filtered before it even reaches your inbox, often at the server level.

Even if you’ve cleared rules and added them to your safe list, the messages might still be getting stopped upstream.

Let’s start with a few quick checks: can you log in to your email through the web portal and see if the messages are in Junk or Quarantine?

Also, do you know if your email provider uses any advanced spam filtering or security gateway?

If nothing shows up there, the next step would be recreating your email profile to refresh all settings.

Would you like me to walk you through that process?

Regards,

Aron