การใช้ Outlook บน Windows ใหม่สําหรับการจัดการอีเมลส่วนบุคคล ปฏิทิน และที่ติดต่อ
Hey there! Nice to meet you!
Just to confirm: did you have two-factor authentication (2FA) enabled on the account?
Important: If 2FA is active, ACSR informs you that your recovery request will be ignored. If you only receive a message that the recovery request was successful or that there is insufficient information, it means that 2FA is disabled.
Also, may I know when was the last time you were able to log into your account successfully?
Best regards,
Darhyl