Microsoft account hacked and alias changed
My Microsoft account was compromised.
My original sign-in email was: kko*****@gmail.com
Now verification codes are being sent to an unknown Russian email address ending in: ar*****@mail.bioluminemail.ru
My original Gmail is no longer recognized by Microsoft recovery tools, but my Windows PC still shows the account and requests verification for the hacked address.
I previously purchased Minecraft and Xbox Game Pass on this account.
I believe the attacker changed the primary alias and removed my original sign-in email.
I need this case escalated to a human Microsoft account recovery agent.