บริการโฮสต์ไฟล์และซิงโครไนซ์ของ Microsoft
Hello, thank you for reaching out to Microsoft Q&A.
I understand that you have purchased a OneDrive subscription. Could you please let me know the exact error message you receive when trying to upload files to OneDrive? OR is the additional storage not appearing in your account, or are you experiencing any other issues?
Please open an incognito (InPrivate) browser window and sign in with your Microsoft account here:
https://onedrive.live.com/?v=managestorage
Check whether the storage you purchased is correctly reflected in your account.
If the storage is not reflected in your OneDrive desktop app, please sign out of the app and sign back in with your account to resync the storage you purchased.