กระบวนการใน Microsoft 365 สำหรับการตั้งค่าแอป Office แลกใช้รหัสผลิตภัณฑ์ และเปิดใช้งานสิทธิ์การใช้งาน
Thank you for your questions.
ZIn case , you have purchased from Microsoft Store, Thailand)
According to the information that you have provided, in case that you bought Microsoft Office 2013 from Microsoft Store(Thailand) you could refund the wrong product that you have had purchased and order it again via Microsoft Store(Thailand).
Please free feel to contact Microsoft Store and our customer service representatives to assist you;
Tel. No: 02 263 6888 (Thailand)
Working hours started from 07.30a.m - 20.00p.m (According to local time)
Thank you for supporting Microsoft's products.
Have a great day
Microsoft's team