Deleted

Hello, I'm here to help.

Please share the dump file instead of the debug results. Check if there is a. DMP file in your system directory "C:\Windows\Minidump". If there is, please upload it to a cloud drive such as OneDrive, Dropbox, Google Drive and share the link here, I will help you analyze it.

If you can't upload them due to permission issues, please copy them to your desktop and upload them again.

Disclaimer: The dump file may contain some information about you, such as system environment, software used, etc. This is a public community and can be viewed by anyone, so please remove the share as soon as possible after I answer. Please do not provide the file named "MEORY.DMP", which contains almost all information about your system.

Hi, sorry, there is nothing in C:\Windows\Minidump. I have checked for it before and shortly after the most recent crash, but the folder is always empty.

I noticed that you gave a negative rating to my response. I am trying to help you but need to confirm the necessary information. Please avoid giving ratings until then.