ไม่สามารถอัพเดต windows 11 ได้ครับ

Hi Sorawitttt. My name is Lester, and I am an Independent Advisor. I'm sorry that you are experiencing this issue. I'd be more than happy to assist you.

Have you installed any new software before encountering the Windows Update issue? Sometimes, errors may occur during the update to the latest version of Windows 11 due to third-party antivirus or security software. Try disabling it and then run the update again. If the issue persists, please attempt the following:

Method 1: Temporarily disable any active third-party antivirus program, such as Bitdefender, as it may be interfering with the update.

Method 2: Run the Windows update troubleshooter

Click the Start Menu> Go to settings(gear icon) > System > Troubleshoot > Other troubleshooters.

Next, under Most Frequent, select Windows Update and click on Run > Follow the screen prompt

Method 3: Reset Windows Components

Enter "Command Prompt" into the Windows search box, then right-click and select "Run as administrator" to proceed. After the Command Prompt opens, input the following commands and press Enter after each:

net stop bits

net stop wuauserv

net stop appidsvc

net stop cryptsvc

Ren C:\Windows\SoftwareDistribution.old

Ren C:\Windows\System32\catroot2 Catroot2.old

net start bits

net start wuauserv

net start appidsvc

net start cryptsvc

Restart your PC then try to update again.

Method 4:Run the SFC and DISM tools to repair system-corrupted files that may be causing the issue.

On your search bar, type CMD, then right-click on the result and run as administrator.

Copy and paste the commands one at a time below, then press Enter:

DISM /Online /Cleanup-image /Checkhealth

DISM /Online /Cleanup-image /Scanhealth

DISM.exe /Online /Cleanup-image /Restorehealth

sfc /scannow

Restart your PC then check

I hope this information is helpful. Please don't hesitate to reach out if you have any more questions. Thank you

can't Ren C:\Windows\System32\catroot2 Catroot2.old

Access is denied.

when I using DISM.exe /Online /Cleanup-image /Restorehealth command it's stuck at 62.3% and can't complete the process

Thank you for your reply, and I'm sorry to hear that you received that error message. The 'access denied' error is related to a permissions issue. Is the command prompt running as an administrator? The DISM command may take a while to process; sometimes, it appears to be stuck. If it continues, you may try to start your PC in Safe Mode and run the command there. If these steps do not fix the issue, we may need to perform a repair on your system. Please let me know. Thank you.

When I run on safe mode I cant run that command error : 0x800f081f