Work Location visible in New Outlook (M365) but not in Outlook Classic (M365)

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Answer 1

Julie Huynh 3,940 Oberoende rådgivare

I noticed that you use English in your messages even though it is an Swedish-speaking forum; I will therefore continue in English so that my answer is as clear and useful as possible. If you'd prefer me to switch to Swedish, please let me know and I'll gladly do so.

Dear @Michael Willershausen,

Good day! Welcome to Microsoft Q&A forum!

Based on your description and the screenshots provided, I understand that Work Location indicators are successfully displayed in the Scheduling Assistant in New Outlook, but the same indicators do not appear in Outlook Classic for the same users and mailbox. You would like clarification on whether viewing Work Location in Outlook Classic is currently supported, and if so, what requirements or configuration changes are needed to enable it.

Regarding this situation, I performed additional testing in a Microsoft 365 environment and initially observed behavior similar to what you reported because at first, I didn't have any Work location information. However, after updating my Work Location and allowing the information some time to synchronize, the Work Location icon became visible in the Outlook Classic Scheduling Assistant.

Användarens bild

Therefore, could you please try the following:

In Outlook Classic, navigate to: File > Options > Calendar > Work hours and location
Update the Work Location setting (for example, change the location and save the update)
Allow some time for the change to synchronize across Microsoft 365 services
Restart Outlook Classic
Create a new meeting request and check the Scheduling Assistant again

Kindly let me know when there are updates or if you need further assistance. Any updates you’re able to share would be really helpful.

I appreciate your time and look forward to hearing how things are going!

Thank you for your time and patience.

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Michael Willershausen 5 Ryktespoäng

2026-09-02T15:01:00.44+00:00

Thanks for the answer Julie.
Visste inte att jag kom till ett svenskspråkigt forum. Det är första gången jag är inne här på MS Learn.
But I do as you did and continue in English. :-)

Your advice solved my issue PARTLY. I can now see the work location information in Outlook Classic but only when I have opened/created a meeting request and looking at the scheduling assistant.
I DO NOT see it when I view multiple calendars at the same time and that that's what I want most. See screenshots.
Any more tips or is this a limitation in Outlook Classic?
Julie Huynh 3,940 Ryktespoäng Oberoende rådgivare

2026-09-03T09:48:22.51+00:00

Dear @Michael Willershausen,

Thank you for your update!

I'll perform some tests with my colleague and let you know the result on my end.

Thank you for your patience and understanding!
Julie Huynh 3,940 Ryktespoäng Oberoende rådgivare

2026-09-03T13:51:05.5766667+00:00

Dear @Michael Willershausen,

Thank you for your patience.

I performed further testing and was able to reproduce the same behavior in a separate Microsoft 365 environment. While Work Location is displayed in Outlook Classic's Scheduling Assistant, it does not appear when viewing multiple calendars side by side.

I reviewed Microsoft's documentation and was unable to find any reference stating that Work Location is supported in the multi-calendar view in Outlook Classic. The documentation only confirms that Work Location can be viewed in Classic Outlook, without specifying support for individual calendar views.

At this stage, this appears to be either a limitation of the current Outlook Classic experience or an undocumented behavior.

As a temporary workaround, if viewing attendees' Work Location is important for meeting planning, you may consider using New Outlook's Scheduling Assistant, where the Work Location indicators are displayed consistently in the testing.

I appreciate your kindness and understanding!
Michael Willershausen 5 Ryktespoäng

2026-09-07T12:47:02.0333333+00:00

I figured out another workaround. :-)
That I open New Outlook, besides Outlook Classic and use only the Calendar in New Outlook. My emails I continue to manage in Outlook Classic.

Then I can view the work location information when I view multiple calendars at the same time. I don't have to open a meeting and use the Scheduling Assistant.
Julie Huynh 3,940 Ryktespoäng Oberoende rådgivare

2026-09-08T11:53:13.9266667+00:00

Dear @Michael Willershausen,

That's a great workaround, Michael.

Thank you for sharing your findings.

For now, it sounds like you've found a workable solution that meets your requirements.

I wish you all the best!

Work Location visible in New Outlook (M365) but not in Outlook Classic (M365)

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