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Microsoft 365 och Office | Prenumeration, konto, fakturering | För hemanvändning | Windows
Microsoft 365-funktioner som hjälper användare att hantera sina prenumerationer, kontoinställningar och sin faktureringsinformation.
Hello
Unfortunately you cannot do that on your own.
If you reach out to Microsoft and explain to them, there's a chance they might be able to help you.
To get help, open the "Get Help" app on your computer (just search for it in the Start menu). or go to https://support.microsoft.com/contactus, Type "Billing" and press Enter. On the next screen, click "Contact support" at the bottom of the page, then choose "Microsoft 365" > "Manage my subscription". You’ll then see the option to chat with a Microsoft support agent who has access to your account to help review the issue.