debiting funds from the card

I noticed you're using English in your messages, even though this is a Russian-speaking forum; I'll continue in English so my answer is as clear and useful as possible. As a friendly suggestion, posting in Russian may help your question reach a wider audience and increase the chances of receiving assistance from other community members. If you'd prefer I switch to Russian, please let me know, and I'll gladly do so.

Dear @Diana Sergejeva ,

Good day! Welcome to Microsoft Q&A forum!

First of all, I would like to clarify that this is a community forum where users help one another. No one here, including myself, has access to your Microsoft 365 tenant, account details, billing information, or authentication settings. Therefore, I don't have access to Microsoft's billing systems and cannot identify or cancel subscriptions on your behalf.

Based on the transaction reference shown in your screenshot, the G-number is commonly associated with a Microsoft business subscription or service.

Charges associated with transaction IDs that begin with "#G" are typically linked to a business or organizational subscription and are often associated with a Microsoft Entra ID (work or school) tenant using an onmicrosoft.com domain.

Examples of business subscriptions include Microsoft 365 Business Premium, Microsoft 365 E3/E5, Exchange Online, Teams Phone, Power BI, Dynamics 365, or Azure services. If any of these sound familiar, they may help identify the source of the charge.

As a first step, please sign in with any Microsoft work or business accounts you may have and review the billing section to check for active subscriptions and recent invoices.

To help investigate and manage the charge, I recommend contacting Microsoft Billing Support by phone (for Work account, scroll down to find your region's number), as they have access to subscription and payment records and can verify which account or tenant is associated with the transaction.

Before contacting support, please have the following information available:

• The transaction reference (Microsoft G-)
• The charge amount (€18.05)
• The transaction date
• The last four digits of the payment card

The billing team can help identify the subscription, review the charge, and assist with cancellation if applicable.

Kindly let me know when there are updates or if you need further assistance. Any updates you’re able to share would be really helpful.

Thank you for your time and patience.