I deleted files from the OneDrive folder.

Roma Soli 0 Баллы репутации
2026-09-16T20:15:03.1+00:00

I accidentally deleted a large number of files from my OneDrive folder on Windows 10. All deleted files are visible in the OneDrive Recycle Bin. However, restoring any file from the Recycle Bin never completes and remains stuck indefinitely. This happens even when restoring a single small file. I tried multiple browsers, private/incognito mode, disabling VPN, and the OneDrive mobile app, where I receive an error. Some files were restored during my first attempt, but the rest remain in the Recycle Bin. The files were deleted approximately 4 hours ago. I don't have Microsoft 365.
I also tried Windows System Restore and restored the system to a restore point from before the accidental deletion. However, this did not restore the deleted OneDrive files, and System Restore itself failed with an error.

Microsoft 365 и Office | OneDrive | Для дома | Windows
Комментариев: 0

1 ответ

Сортировать по: Новейшие
Наиболее полезные Новейшие Самые старые
  1. Ian-T 13,100 Баллы репутации Внешний персонал Microsoft Модератор
    2026-09-17T00:44:32.3466667+00:00

    Please note that this is Russian Q&A Forum, any threads should be posted in Russian. However, I will still provide an answer in English based on your initial response. 

    Hi @Roma Soli

    Since the files are still visible in the OneDrive Recycle Bin, please do not empty it or permanently delete anything. For a personal OneDrive account, deleted items are normally retained for 30 days, so files deleted only four hours ago should still be within the recovery period.

    Because restoring even one small file fails in different browsers and in the mobile app, this is unlikely to be only a browser-cache issue. Please try these checks:

    1. Check your OneDrive storage usage and confirm the account is not over its storage limit.
    2. Search for one affected filename in My files. A restore may have completed even if the progress indicator remained stuck, and restored files normally return to their original folders.
    3. Check the Windows Recycle Bin. Files deleted through File Explorer may also be recoverable there, although online-only files will appear only in the OneDrive Recycle Bin.
    4. If the files are not already restored, try restoring one file whose original parent folder still exists.
    5. Avoid repeatedly starting large restore operations or emptying the Recycle Bin.

    Windows System Restore does not roll back files stored in OneDrive cloud storage, so it would not normally recover these deleted files. Also, because you do not have Microsoft 365, the feature that restores the entire OneDrive to an earlier point is not available.

    Hope this helps, feel free to give me an update

    Этот ответ помог вам?

Ваш ответ

Автор вопроса может устанавливать для ответов пометку "Принято", а модераторы — пометку "Рекомендуется". Благодаря этому пользователям становится проще понять, какой из ответов помог решить проблему автора.