Given link is not working

Note: As the thread is posted on a Russian link but written in English, I will kindly respond in English for consistency.

Dear @Orifjon Yuldashov,

Based on your description, kindly try these steps:

1> Do not rely only on the email link. Instead, go directly to the official Free Microsoft Office 365 for Schools | Microsoft Education. and select Get started and enter your school email address.

2> Use the same school account that was approved

If you are signed in with a personal Microsoft account, another school account, or a Gmail account, sign out first. Then open an InPrivate/Incognito browser window and sign in only with the approved school email account.

3> Check whether the Education trial exists in the Microsoft 365 admin center

Go to the Microsoft 365 admin center > Billing > Your products. Look for Office 365 A1 for faculty Trial or Office 365 A1 for students Trial.

Check the academic eligibility status. In the "Billing", it may show whether the school verification is approved, pending, declined, or whether you still need to add your domain. Verify eligibility for Microsoft 365 Education subscriptions | Microsoft Learn

If the offer still says unavailable, I recommend you raising a support ticket. Get support - Microsoft 365 admin | Microsoft Learn

I hope the information shared helps point you in the right direction.

As a moderator, I do not have the tools to investigate your specific account directly, as this is a support forum between users. Moderators and collaborators, including external Microsoft employees, may not directly intervene in the functionality of Microsoft products or access internal systems. Our role is limited to providing technical guidance on reported problems, requests, or ideas. However, I will do my best to guide you as clearly as possible.

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