Отправка, получение и организация почтовых сообщений в Outlook.com
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Dear Matin Nikita
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Thank you for reaching out to the Microsoft Q&A forum. I understand you can use Outlook in the desktop (Classic) app but the web version shows empty Inbox/Sent at outlook.live.com. I am happy to assist you. Please:
- Use the correct web endpoint for work/school mail: Go to https://outlook.office.com . If prompted that the email is used with more than one account, choose Work or school account (not Personal).
- If the browser signed you into the wrong (personal) account, open a Private/Incognito window and sign in again with the Microsoft 365 work account. This avoids cached consumer-session cookies that route you to Outlook.com.
- Confirm you’re not on the consumer site: Outlook.com (outlook.live.com) is for personal Microsoft accounts; Microsoft 365 work/school mail is accessed via Outlook on the web (outlook.office.com).
- If folders still look empty in the web app, check Deleted Items/Recoverable Items to rule out a view or accidental delete, then move/restore as needed.
Microsoft 365 work/school mailboxes (including Microsoft 365 from GoDaddy) are served by Outlook on the web at outlook.office.com; Outlook.com (live.com) is a separate consumer service and will not show your work mailbox.
I hope this helps you clarify things better.