Помогите, критическая перезагрузка пк даже при простое.

Анонимные
2025-03-17T17:46:28+00:00

Компьютер был перезагружен после критической ошибки.  Код ошибки: 0x00000116 (0xffffbb861e5f4010, 0xfffff80043a81a40, 0xffffffffc000009a, 0x0000000000000004). Дамп памяти сохранен в: C:\WINDOWS\MEMORY.DMP. Код отчета: e108cc34-7b23-4b65-9f3b-752a7c190ab5.

Windows для дома | Windows 10 | Спящий режим, включение и выключение питания

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Ответы: 41

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  1. Анонимные
    2025-04-06T09:03:43+00:00

    0: kd> lmvm nvlddmkm

    Browse full module list

    start end module name

    fffff80639340000 fffff8063f0a6000 nvlddmkm T (no symbols)

    Loaded symbol image file: nvlddmkm.sys 
    
    Image path: nvlddmkm.sys 
    
    Image name: nvlddmkm.sys 
    
    Browse all global symbols  functions  data  Symbol Reload 
    
    Timestamp:        Fri Mar 14 22:40:17 2025 (67D46A01) 
    
    CheckSum:         05B76F27 
    
    ImageSize:        05D66000 
    
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4 
    
    Information from resource tables:
    

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  2. Alexandr S 106.7K Баллы репутации Независимый помощник
    2025-04-06T04:13:33+00:00

    MODULE_NAME: nvlddmkm


    В WinDbg (загрузив дамп и выполнив !analyze -v) кликните на то, что выделено красным (в программе будет подсвечено синим) и скопируйте сюда информацию.

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  3. Анонимные
    2025-04-04T16:42:55+00:00

    Также прикрепляю информацию !sysinfo smbios

    Kolesnikov, [04.04.2025 21:41]

    [SMBIOS Data Tables v3.5]

    [DMI Version - 0]

    [2.0 Calling Convention - No]

    [Table Size - 5124 bytes]

    [BIOS Information (Type 0) - Length 26 - Handle 0000h]

    Vendor American Megatrends International, LLC.

    BIOS Version F3

    BIOS Starting Address Segment f000

    BIOS Release Date 03/16/2023

    BIOS ROM Size 1000000

    BIOS Characteristics

       07: - PCI Supported 
    
       11: - Upgradeable FLASH BIOS 
    
       12: - BIOS Shadowing Supported 
    
       15: - CD-Boot Supported 
    
       16: - Selectable Boot Supported 
    
       17: - BIOS ROM Socketed 
    
       19: - EDD Supported 
    
       20: - NEC 9800 J-Floppy Supported 
    
       21: - Toshiba J-Floppy Supported 
    
       22: - 360KB Floppy Supported 
    
       23: - 1.2MB Floppy Supported 
    
       24: - 720KB Floppy Supported 
    
       25: - 2.88MB Floppy Supported 
    
       26: - Print Screen Device Supported 
    
       28: - Serial Services Supported 
    
       29: - Printer Services Supported 
    
       30: - CGA/Mono Services Supported 
    
       32: - BIOS Vendor Reserved 
    

    BIOS Characteristic Extensions

       00: - ACPI Supported 
    
       01: - USB Legacy Supported 
    
       08: - BIOS Boot Specification Supported 
    
       10: - Enable Targeted Content Distribution 
    
       11: - UEFI Specification Supported 
    

    BIOS Major Revision 5

    BIOS Minor Revision 27

    EC Firmware Major Revision 255

    EC Firmware Minor Revision 255

    Extended BIOS ROM Size 16 MB

    [System Information (Type 1) - Length 27 - Handle 0001h]

    Manufacturer Gigabyte Technology Co., Ltd.

    Product Name B760M H DDR4

    Version -CF

    Serial Number Default string

    UUID 00000000-0000-0000-0000-000000000000

    Wakeup Type Power Switch

    SKUNumber Default string

    Family B760 MB

    [BaseBoard Information (Type 2) - Length 15 - Handle 0002h]

    Manufacturer Gigabyte Technology Co., Ltd.

    Product B760M H DDR4

    Version x.x

    Serial Number Default string

    Asset Tag

    Feature Flags 09h

       00: - Motherboard 
    
       03: - Replaceable 
    

    Location Default string

    Chassis Handle 0003h

    Board Type 0ah - Processor/Memory Module

    Number of Child Handles 0

    [System Enclosure (Type 3) - Length 22 - Handle 0003h]

    Manufacturer Default string

    Chassis Type Desktop

    Version Default string

    Serial Number

    Asset Tag Number

    Bootup State Safe

    Power Supply State Safe

    Thermal State Safe

    Security Status None

    OEM Defined 0

    Height 0U

    Number of Power Cords 1

    Number of Contained Elements 0

    Contained Element Size 3

    [Onboard Devices Information (Type 10) - Length 6 - Handle 0021h]

    Note: The On Board Device Information (Type 10) struct is obsolete as of SMBIOs spec v2.6 Number of Devices 1

    01: Type Video [enabled]

    01: Description To Be Filled By O.E.M.

    [OEM Strings (Type 11) - Length 5 - Handle 0022h]

    Number of Strings 1

    1 Default string

    [System Configuration Options (Type 12) - Length 5 - Handle 0023h]

    [ (Type 256) - Length 9 - Handle 003ah]

    [Physical Memory Array (Type 16) - Length 23 - Handle 003bh]

    Location 03h - SystemBoard/Motherboard

    Use 03h - System Memory

    Memory Error Correction 03h - None

    Maximum Capacity 67108864KB

    Memory Error Inf Handle [Not Provided]

    Number of Memory Devices 2

    [Memory Device (Type 17) - Length 92 - Handle 003ch]

    Memory Error Info Handle [Not Provided]

    Kolesnikov, [04.04.2025 21:41]

    Total Width 64 bits

    Data Width 64 bits

    Size 16384MB

    Form Factor 09h - DIMM

    Device Set [None]

    Device Locator Controller0-ChannelA-DIMM0

    Bank Locator BANK 0

    Memory Type 1ah - DDR4

    Type Detail 0080h - Synchronous

    Speed 3467MHz

    Manufacturer Lexar Co Limited

    Serial Number

    Asset Tag Number

    Part Number LD4BU016G-3600LH

    Attributes 1

    Extended Size 0

    Configured Memory Speed 3600

    Minimum Voltage 1200

    Maximum Voltage 1350

    Configured Voltage 1350

    Memory Technology 3

    Memory Operating Mode Capability 8

    Firmware Version 0

    Module Manufacturer Id 30346

    Module Product Id 0

    Memory Subsystem Controller Manufacturer Id 0

    Memory Subsystem Controller Product Id 0

    Non-Volatile Size 0

    Volatile Size 0

    Cache Size 0

    Logical Size 0

    Extended Speed 0

    Extended Configured Memory Speed 0

    [Memory Device (Type 17) - Length 92 - Handle 003dh]

    Memory Error Info Handle [Not Provided]

    Total Width 64 bits

    Data Width 64 bits

    Size 16384MB

    Form Factor 09h - DIMM

    Device Set [None]

    Device Locator Controller1-ChannelA-DIMM0

    Bank Locator BANK 0

    Memory Type 1ah - DDR4

    Type Detail 0080h - Synchronous

    Speed 3467MHz

    Manufacturer Lexar Co Limited

    Serial Number

    Asset Tag Number

    Part Number LD4BU016G-3600LH

    Attributes 1

    Extended Size 0

    Configured Memory Speed 3600

    Minimum Voltage 1200

    Maximum Voltage 1350

    Configured Voltage 1350

    Memory Technology 3

    Memory Operating Mode Capability 8

    Firmware Version 0

    Module Manufacturer Id 30346

    Module Product Id 0

    Memory Subsystem Controller Manufacturer Id 0

    Memory Subsystem Controller Product Id 0

    Non-Volatile Size 0

    Volatile Size 0

    Cache Size 0

    Logical Size 0

    Extended Speed 0

    Extended Configured Memory Speed 0

    [Memory Array Mapped Address (Type 19) - Length 31 - Handle 003eh]

    Starting Address 00000000h

    Ending Address ffffffffh

    Memory Array Handle 003bh

    Partition Width 02

    Extended Starting Address 0000000000000000h

    Extended Ending Address 0000000000000000h

    [ (Type 256) - Length 31 - Handle 003fh]

    [ (Type 256) - Length 26 - Handle 0040h]

    [Memory Device Mapped Address (Type 20) - Length 35 - Handle 0041h]

    Starting Address 00000000h

    Ending Address 00ffffffh

    Memory Device Handle 003ch

    Mem Array Mapped Adr Handle 003eh

    Partition Row Position [Unknown]

    Extended Starting Address 0000000000000000h

    Extended Ending Address 0000000000000000h

    [Memory Device Mapped Address (Type 20) - Length 35 - Handle 0042h]

    Starting Address 01000000h

    Ending Address 01ffffffh

    Memory Device Handle 003dh

    Mem Array Mapped Adr Handle 003eh

    Partition Row Position [Unknown]

    Extended Starting Address 0000000000000000h

    Extended Ending Address 0000000000000000h

    [ (Type 256) - Length 12 - Handle 0043h]

    [ (Type 256) - Length 26 - Handle 0044h]

    [ (Type 256) - Length 26 - Handle 0045h]

    [ (Type 256) - Length 47 - Handle 0046h]

    Kolesnikov, [04.04.2025 21:41]

    [ (Type 256) - Length 82 - Handle 0047h]

    [Cache Information (Type 7) - Length 27 - Handle 0048h]

    Socket Designation L1 Cache

    Cache Configuration 0180h - WBEnabled Int NonSocketed L1

    Maximum Cache Size 0120h - 288K

    Installed Size 0120h - 288K

    Supported SRAM Type 0020h - Synchronous

    Current SRAM Type 0020h - Synchronous

    Cache Speed 0ns

    Error Correction Type ParitySingle-Bit ECC

    System Cache Type Data

    Associativity 12-way Set-Associative

    Maximum Cache Size 2 120 - 00000288l Kb

    Installed Cache Size 2 120 - 00000288l Kb

    [Cache Information (Type 7) - Length 27 - Handle 0049h]

    Socket Designation L1 Cache

    Cache Configuration 0180h - WBEnabled Int NonSocketed L1

    Maximum Cache Size 00c0h - 192K

    Installed Size 00c0h - 192K

    Supported SRAM Type 0020h - Synchronous

    Current SRAM Type 0020h - Synchronous

    Cache Speed 0ns

    Error Correction Type ParitySingle-Bit ECC

    System Cache Type Instruction

    Associativity 8-way Set-Associative

    Maximum Cache Size 2 c0 - 00000192l Kb

    Installed Cache Size 2 c0 - 00000192l Kb

    [Cache Information (Type 7) - Length 27 - Handle 004ah]

    Socket Designation L2 Cache

    Cache Configuration 0181h - WBEnabled Int NonSocketed L2

    Maximum Cache Size 1e00h - 7680K

    Installed Size 1e00h - 7680K

    Supported SRAM Type 0020h - Synchronous

    Current SRAM Type 0020h - Synchronous

    Cache Speed 0ns

    Error Correction Type Multi-Bit ECC

    System Cache Type Unified

    Associativity Other

    Maximum Cache Size 2 1e00 - 00007680l Kb

    Installed Cache Size 2 1e00 - 00007680l Kb

    [Cache Information (Type 7) - Length 27 - Handle 004bh]

    Socket Designation L3 Cache

    Cache Configuration 0182h - WBEnabled Int NonSocketed L3

    Maximum Cache Size 5000h - 20480K

    Installed Size 5000h - 20480K

    Supported SRAM Type 0020h - Synchronous

    Current SRAM Type 0020h - Synchronous

    Cache Speed 0ns

    Error Correction Type Specification Reserved

    System Cache Type Unified

    Associativity Other

    Maximum Cache Size 2 5000 - 00020480l Kb

    Installed Cache Size 2 5000 - 00020480l Kb

    [Cache Information (Type 7) - Length 27 - Handle 004ch]

    Socket Designation L1 Cache

    Cache Configuration 0180h - WBEnabled Int NonSocketed L1

    Maximum Cache Size 0080h - 128K

    Installed Size 0080h - 128K

    Supported SRAM Type 0020h - Synchronous

    Current SRAM Type 0020h - Synchronous

    Cache Speed 0ns

    Error Correction Type ParitySingle-Bit ECC

    System Cache Type Data

    Associativity 8-way Set-Associative

    Maximum Cache Size 2 80 - 00000128l Kb

    Installed Cache Size 2 80 - 00000128l Kb

    [Cache Information (Type 7) - Length 27 - Handle 004dh]

    Socket Designation L1 Cache

    Cache Configuration 0180h - WBEnabled Int NonSocketed L1

    Maximum Cache Size 0100h - 256K

    Installed Size 0100h - 256K

    Supported SRAM Type 0020h - Synchronous

    Current SRAM Type 0020h - Synchronous

    Cache Speed 0ns

    Error Correction Type ParitySingle-Bit ECC

    System Cache Type Instruction

    Associativity 8-way Set-Associative

    Maximum Cache Size 2 100 - 00000256l Kb

    Installed Cache Size 2 100 - 00000256l Kb

    [Cache Information (Type 7) - Length 27 - Handle 004eh]

    Socket Designation L2 Cache

    Cache Configuration 0181h - WBEnabled Int NonSocketed L2

    Kolesnikov, [04.04.2025 21:41]

    Maximum Cache Size 0800h - 2048K

    Installed Size 0800h - 2048K

    Supported SRAM Type 0020h - Synchronous

    Current SRAM Type 0020h - Synchronous

    Cache Speed 0ns

    Error Correction Type Multi-Bit ECC

    System Cache Type Unified

    Associativity 16-way Set-Associative

    Maximum Cache Size 2 800 - 00002048l Kb

    Installed Cache Size 2 800 - 00002048l Kb

    [Cache Information (Type 7) - Length 27 - Handle 004fh]

    Socket Designation L3 Cache

    Cache Configuration 0182h - WBEnabled Int NonSocketed L3

    Maximum Cache Size 5000h - 20480K

    Installed Size 5000h - 20480K

    Supported SRAM Type 0020h - Synchronous

    Current SRAM Type 0020h - Synchronous

    Cache Speed 0ns

    Error Correction Type Specification Reserved

    System Cache Type Unified

    Associativity Other

    Maximum Cache Size 2 5000 - 00020480l Kb

    Installed Cache Size 2 5000 - 00020480l Kb

    [Processor Information (Type 4) - Length 48 - Handle 0050h]

    Socket Designation U3E1

    Processor Type Central Processor

    Processor Family cdh - Intel Core 2 Solo processor

    Processor Manufacturer Intel(R) Corporation

    Processor ID f2060b00fffbebbf

    Processor Version 13th Gen Intel(R) Core(TM) i5-13400F

    Processor Voltage 89h - 0.9V

    External Clock 100MHz

    Max Speed 4600MHz

    Current Speed 2475MHz

    Status Enabled Populated

    Processor Upgrade Other

    L1 Cache Handle 004dh

    L2 Cache Handle 004eh

    L3 Cache Handle 004fh

    Serial Number

    Asset Tag Number

    Part Number To Be Filled By O.E.M.

    Core Count 10

    Core Enabled 10

    Thread Count 16

    Processor Characteristics fc

    Enabled Characteristics:

       0x 2: 64-bit Capable 
    
       0x 3: Multi-Core 
    
       0x 4: Hardware Thread 
    
       0x 5: Execute Protection 
    
       0x 6: Enhanced Virtualization 
    
       0x 7: Power/Performance Control 
    

    Processor Family 2 00cdh - Intel Core 2 Solo processor

    Core Count 2 10

    Core Enabled 2 10

    Thread Count 2 16

    [ (Type 256) - Length 64 - Handle 0051h]

    [ (Type 256) - Length 11 - Handle 0052h]

    [ (Type 256) - Length 11 - Handle 0053h]

    [ (Type 256) - Length 11 - Handle 0054h]

    [ (Type 256) - Length 11 - Handle 0055h]

    [ (Type 256) - Length 11 - Handle 0056h]

    [ (Type 256) - Length 11 - Handle 0057h]

    [ (Type 256) - Length 11 - Handle 0058h]

    [ (Type 256) - Length 11 - Handle 0059h]

    [ (Type 256) - Length 11 - Handle 005ah]

    [ (Type 256) - Length 11 - Handle 005bh]

    [ (Type 256) - Length 11 - Handle 005ch]

    [ (Type 256) - Length 11 - Handle 005dh]

    [ (Type 256) - Length 11 - Handle 005eh]

    [ (Type 256) - Length 11 - Handle 005fh]

    [ (Type 256) - Length 11 - Handle 0060h]

    [ (Type 256) - Length 103 - Handle 0061h]

    [ (Type 256) - Length 44 - Handle 0062h]

    [ (Type 256) - Length 8 - Handle 0063h]

    [ (Type 256) - Length 106 - Handle 0067h]

    [ (Type 256) - Length 6 - Handle 0068h]

    [ (Type 256) - Length 4 - Handle 006ah]

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  4. Анонимные
    2025-04-04T16:41:01+00:00

    Обьясняю всю ситуацию: Краш опять произошел, как это происходило: Играю в The Last of Us 2: Remastered, внезапно виснет картинка но звук идет(Причем игра сама уже не играется, ибо меня бы там по звукам начали убивать, а такого не произошло). Потом пропадает изображение и начинает циклично проигрываться последнйи звук, типо 0.2 секунды по кругу без остановки, через минуту все пропадает и комп приходит в состояние перезагрузки - и что самое важное, краш пропадает (Играл в ТЛОУ 2 часа подряд, такого уже не происходило). Проблема не в игре, оно происходит в любом приложении кроме простоя

    Информация со свежего дампа:

    Kolesnikov, [04.04.2025 21:38]

    For analysis of this file, run !analyze -v

    nt!KeBugCheckEx:

    fffff806101fde00 48894c2408 mov qword ptr [rsp+8],rcx ss:0018:ffffd58f0dfe7960=0000000000000116

    0: kd> !analyze -v

    *******************************************************************************

    * *

    * Bugcheck Analysis *

    * *

    *******************************************************************************

    VIDEO_TDR_FAILURE (116)

    Attempt to reset the display driver and recover from timeout failed.

    Arguments:

    Arg1: ffffb403db1ad010, Optional pointer to internal TDR recovery context (TDR_RECOVERY_CONTEXT).

    Arg2: fffff8063abb4930, The pointer into responsible device driver module (e.g. owner tag).

    Arg3: ffffffffc000009a, Optional error code (NTSTATUS) of the last failed operation.

    Arg4: 0000000000000004, Optional internal context dependent data.

    Debugging Details:


    Unable to load image nvlddmkm.sys, Win32 error 0n2

    *** WARNING: Unable to verify timestamp for nvlddmkm.sys

    KEY_VALUES_STRING: 1

    Key  : Analysis.CPU.mSec 
    
    Value: 1156 
    
    Key  : Analysis.Elapsed.mSec 
    
    Value: 6940 
    
    Key  : Analysis.IO.Other.Mb 
    
    Value: 0 
    
    Key  : Analysis.IO.Read.Mb 
    
    Value: 1 
    
    Key  : Analysis.IO.Write.Mb 
    
    Value: 0 
    
    Key  : Analysis.Init.CPU.mSec 
    
    Value: 187 
    
    Key  : Analysis.Init.Elapsed.mSec 
    
    Value: 11978 
    
    Key  : Analysis.Memory.CommitPeak.Mb 
    
    Value: 91 
    
    Key  : Analysis.Version.DbgEng 
    
    Value: 10.0.27793.1000 
    
    Key  : Analysis.Version.Description 
    
    Value: 10.2410.02.02 amd64fre 
    
    Key  : Analysis.Version.Ext 
    
    Value: 1.2410.2.2 
    
    Key  : Bugcheck.Code.LegacyAPI 
    
    Value: 0x116 
    
    Key  : Bugcheck.Code.TargetModel 
    
    Value: 0x116 
    
    Key  : Dump.Attributes.AsUlong 
    
    Value: 0x8 
    
    Key  : Dump.Attributes.KernelGeneratedTriageDump 
    
    Value: 1 
    
    Key  : Failure.Bucket 
    
    Value: 0x116\_IMAGE\_nvlddmkm.sys 
    
    Key  : Failure.Exception.IP.Address 
    
    Value: 0xfffff8063abb4930 
    
    Key  : Failure.Exception.IP.Module 
    
    Value: nvlddmkm 
    
    Key  : Failure.Exception.IP.Offset 
    
    Value: 0x1874930 
    
    Key  : Failure.Hash 
    
    Value: {c89bfe8c-ed39-f658-ef27-f2898997fdbd} 
    

    BUGCHECK_CODE: 116

    BUGCHECK_P1: ffffb403db1ad010

    BUGCHECK_P2: fffff8063abb4930

    BUGCHECK_P3: ffffffffc000009a

    BUGCHECK_P4: 4

    FILE_IN_CAB: 040425-6718-01.dmp

    DUMP_FILE_ATTRIBUTES: 0x8

    Kernel Generated Triage Dump

    FAULTING_THREAD: ffffb403e1650040

    VIDEO_TDR_CONTEXT: dt dxgkrnl!_TDR_RECOVERY_CONTEXT ffffb403db1ad010

    Symbol dxgkrnl!_TDR_RECOVERY_CONTEXT not found.

    PROCESS_OBJECT: 0000000000000004

    BLACKBOXBSD: 1 (!blackboxbsd)

    BLACKBOXNTFS: 1 (!blackboxntfs)

    BLACKBOXPNP: 1 (!blackboxpnp)

    BLACKBOXWINLOGON: 1

    CUSTOMER_CRASH_COUNT: 1

    PROCESS_NAME: System

    Kolesnikov, [04.04.2025 21:38]

    STACK_TEXT:

    ffffd58f0dfe7958 fffff8062526686e : 0000000000000116 ffffb403db1ad010 fffff8063abb4930 ffffffffc000009a : nt!KeBugCheckEx

    ffffd58f0dfe7960 fffff80625216ef4 : fffff8063abb4930 ffffb403dfa02050 0000000000002000 ffffb403dfa02110 : dxgkrnl!TdrBugcheckOnTimeout+0xfe

    ffffd58f0dfe79a0 fffff8062520fa2c : ffffb403dfa25000 0000000001000000 0000000000000004 0000000000000004 : dxgkrnl!ADAPTER_RENDER::Reset+0x174

    ffffd58f0dfe79d0 fffff80625265f95 : 0000000000000100 ffffb403dfa25a70 00000000d65526a0 fffff806100b545c : dxgkrnl!DXGADAPTER::Reset+0x4dc

    ffffd58f0dfe7a50 fffff80625266107 : fffff80610b25440 ffffb403dac9b2d0 0000000000000000 0000000000000100 : dxgkrnl!TdrResetFromTimeout+0x15

    ffffd58f0dfe7a80 fffff80610022525 : ffffb403e1650040 fffff806252660e0 ffffb403ccea72a0 ffffb40300000000 : dxgkrnl!TdrResetFromTimeoutWorkItem+0x27

    ffffd58f0dfe7ab0 fffff80610129935 : ffffb403e1650040 0000000000000080 ffffb403ccf02080 0000000001010101 : nt!ExpWorkerThread+0x105

    ffffd58f0dfe7b50 fffff80610206e08 : ffff9681229c0180 ffffb403e1650040 fffff806101298e0 0000000400000006 : nt!PspSystemThreadStartup+0x55

    ffffd58f0dfe7ba0 0000000000000000 : ffffd58f0dfe8000 ffffd58f0dfe1000 0000000000000000 0000000000000000 : nt!KiStartSystemThread+0x28

    SYMBOL_NAME: nvlddmkm+1874930

    MODULE_NAME: nvlddmkm

    IMAGE_NAME: nvlddmkm.sys

    STACK_COMMAND: .process /r /p 0xffffb403ccf02080; .thread 0xffffb403e1650040 ; kb

    FAILURE_BUCKET_ID: 0x116_IMAGE_nvlddmkm.sys

    OSPLATFORM_TYPE: x64

    OSNAME: Windows 10

    FAILURE_ID_HASH: {c89bfe8c-ed39-f658-ef27-f2898997fdbd}

    Followup: MachineOwner


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  5. Alexandr S 106.7K Баллы репутации Независимый помощник
    2025-04-01T16:07:57+00:00

    Все драйвера установил, но краш был. Драйвера установил еще вчерашним вечером, последний дамп отмечен на 15:24 сегодняшнего числа. В диспетчере все неизвестные устройства пропали

    Понаблюдайте сутки за работой ПК. Если синие экрану будут, то выложите инфу из самых свежих дампов (только постарайтесь, чтоб выглядело, как в предыдущем сообщении, упорядоченно).

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