Происходит синий экран.
Началось все с версии 1703 после обновлений. На одном компьютере с амд А8 все решилось снятием галки быстрой загрузки, сейчас новый компьютер с характеристиками: AMD ryzen 3600, asus b450 tuf pro gaming, kingston hyperX fury, msi rtx 2070 super, за последнее
время несколько раз переустанавливал виндовс, все драйверы новые, память проверял системной утилитой, проблемы возникают спонтанно, может 1 раз в неделю, может 1 раз в день, при просмотре видео на ютубе или через VLC. Антивирус ESET проблемы были еще до него.
Откат виндовс не помогает, проблема в виндовс или в драйверах, не могу понять. Сканирование на вирусы тоже не помогает. С помощью виндовс дебаггер сделал лог:
Microsoft (R) Windows Debugger Version 10.0.19528.1000 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.
Loading Dump File [C:\Windows\minidump\022720-9296-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available
Symbol search path is: srv*
Executable search path is:
Windows 10 Kernel Version 18362 MP (12 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
18362.1.amd64fre.19h1_release.190318-1202
Machine Name:
Kernel base = 0xfffff801`0b000000 PsLoadedModuleList = 0xfffff801`0b448150
Debug session time: Thu Feb 27 07:42:44.447 2020 (UTC + 3:00)
System Uptime: 0 days 12:21:39.128
Loading Kernel Symbols
...............................................................
................................................................
..........................................
Loading User Symbols
Loading unloaded module list
.............................
For analysis of this file, run !analyze -v
nt!KeBugCheckEx:
fffff801`0b1c14e0 48894c2408 mov qword ptr [rsp+8],rcx ss:0018:ffff9608`98e7d4d0=000000000000000a
7: kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
IRQL_NOT_LESS_OR_EQUAL (a)
An attempt was made to access a pageable (or completely invalid) address at an
interrupt request level (IRQL) that is too high. This is usually
caused by drivers using improper addresses.
If a kernel debugger is available get the stack backtrace.
Arguments:
Arg1: ffff80102395fa78, memory referenced
Arg2: 00000000000000ff, IRQL
Arg3: 0000000000000000, bitfield :
bit 0 : value 0 = read operation, 1 = write operation
bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)
Arg4: fffff8010b2f022d, address which referenced memory
Debugging Details:
------------------
*** WARNING: Unable to verify checksum for win32k.sys
KEY_VALUES_STRING: 1
Key : Analysis.CPU.Sec
Value: 3
Key : Analysis.DebugAnalysisProvider.CPP
Value: Create: 8007007e on DESKTOP-PPTAPG3
Key : Analysis.DebugData
Value: CreateObject
Key : Analysis.DebugModel
Value: CreateObject
Key : Analysis.Elapsed.Sec
Value: 31
Key : Analysis.Memory.CommitPeak.Mb
Value: 71
Key : Analysis.System
Value: CreateObject
ADDITIONAL_XML: 1
BUGCHECK_CODE: a
BUGCHECK_P1: ffff80102395fa78
BUGCHECK_P2: ff
BUGCHECK_P3: 0
BUGCHECK_P4: fffff8010b2f022d
READ_ADDRESS: fffff8010b5733b8: Unable to get MiVisibleState
Unable to get NonPagedPoolStart
Unable to get NonPagedPoolEnd
Unable to get PagedPoolStart
Unable to get PagedPoolEnd
fffff8010b42a3c8: Unable to get Flags value from nt!KdVersionBlock
fffff8010b42a3c8: Unable to get Flags value from nt!KdVersionBlock
unable to get nt!MmSpecialPagesInUse
ffff80102395fa78
CUSTOMER_CRASH_COUNT: 1
PROCESS_NAME: System
TRAP_FRAME: ffff960898e7d610 -- (.trap 0xffff960898e7d610)
NOTE: The trap frame does not contain all registers.
Some register values may be zeroed or incorrect.
rax=000000679caa0bf2 rbx=0000000000000000 rcx=00000000000001c0
rdx=000000679caa0db2 rsi=0000000000000000 rdi=0000000000000000
rip=fffff8010b2f022d rsp=ffff960898e7d7a0 rbp=ffff800827b76001
r8=0000000000000000 r9=00000000ffffffff r10=fffff8010b0fa9b0
r11=ffffd479df800000 r12=0000000000000000 r13=0000000000000000
r14=0000000000000000 r15=0000000000000000
iopl=0 nv up di pl nz na po nc
nt!PpmIdleUpdateConcurrency+0x55:
fffff801`0b2f022d 4a014ccb20 add qword ptr [rbx+r9*8+20h],rcx ds:00000008`00000018=????????????????
Resetting default scope
STACK_TEXT:
ffff9608`98e7d4c8 fffff801`0b1d32e9 : 00000000`0000000a ffff8010`2395fa78 00000000`000000ff 00000000`00000000 : nt!KeBugCheckEx
ffff9608`98e7d4d0 fffff801`0b1cf62b : 00000000`0000000d ffff9608`98e7d630 0000008c`00000000 00000000`00000000 : nt!KiBugCheckDispatch+0x69
ffff9608`98e7d610 fffff801`0b2f022d : 00000000`00000200 fffff801`0af5e848 ffffe480`d4e80180 00000000`00000000 : nt!KiPageFault+0x46b
ffff9608`98e7d7a0 fffff801`0b1ee026 : 0000365b`f675dc57 ffff8008`27b76010 00000000`00000000 00000000`00000000 : nt!PpmIdleUpdateConcurrency+0x55
ffff9608`98e7d7e0 fffff801`0b0215ce : 00000000`00000003 00000000`00000002 ffff9608`98e7dc00 00000000`00000000 : nt!PpmIdleExecuteTransition+0x1cc8b6
ffff9608`98e7db00 fffff801`0b1c4fe8 : ffffffff`00000000 ffffe480`d4e80180 ffff8008`2b57e080 00000000`00000900 : nt!PoIdle+0x36e
ffff9608`98e7dc60 00000000`00000000 : ffff9608`98e7e000 ffff9608`98e78000 00000000`00000000 00000000`00000000 : nt!KiIdleLoop+0x48
SYMBOL_NAME: nt!PpmIdleUpdateConcurrency+55
MODULE_NAME: nt
IMAGE_NAME: ntkrnlmp.exe
IMAGE_VERSION: 10.0.18362.592
STACK_COMMAND: .thread ; .cxr ; kb
BUCKET_ID_FUNC_OFFSET: 55
FAILURE_BUCKET_ID: AV_nt!PpmIdleUpdateConcurrency
OS_VERSION: 10.0.18362.1
BUILDLAB_STR: 19h1_release
OSPLATFORM_TYPE: x64
OSNAME: Windows 10
FAILURE_ID_HASH: {1e521b51-d14a-dc59-37c3-c21c0b8ec9a6}
Followup: MachineOwner
---------