Azure AI Foundry: Real-time OpenAI model TPM quota remains at 0/0 despite sponsorship credits — Urgent manual quota initialization needed

Problem description

I am experiencing an issue with my Azure AI Foundry subscriptions under a Pay-As-You-Go plan with active startup sponsorship credits. The TPM (Tokens Per Minute) quota for proprietary real-time Azure OpenAI models consistently shows as 0/0 across all scopes, preventing deployment and usage of these models. I have confirmed that batch quota and non-OpenAI serverless models are functioning correctly. I am requesting urgent manual initialization of the quota to enable deployment.

Environment

Azure AI Foundry, proprietary Azure OpenAI real-time models, region not specified in case information.

What I've already tried

I checked the quota status in the portal and observed 0/0 TPM for all relevant scopes. I validated that this was not a general outage, as batch and non-OpenAI models continued to operate. I submitted automatic quota increase requests, which were automatically denied within about a minute without any change in behavior. I explicitly requested manual 'initialization' or 'unlocking' of the quota, but no manual intervention has been performed yet.

Current status

I am seeking assistance to have the initial real-time OpenAI TPM quota manually initialized or provisioned, as automatic requests have been denied and the quota remains at 0/0, blocking deployment of proprietary models.