NÃO ESTOU RECEBENDO EMAIL DE FORA DO BRASIL

Antonio Souza 0 Pontos de reputação
2026-10-25T23:58:55.9333333+00:00

NÃO ESTOU RECEBENDO EMAIL DE FORA DO BRASIL E NÃO CHEGA NO SPAM NEM NO LIXO ELETRONICO E MINHA CAIXA NÃO ESTÁ CHEIA. o QUE FAÇO?

Outlook | Web | Outlook.com | Email
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  1. Jhun Buala 6,390 Pontos de reputação Assistente Independente
    2026-10-26T02:59:46.1466667+00:00

    Hi Antonio,

    Good day. The issue could be related to some points, a mail rule, a blocked sender, or your account's security settings. Let's check whether Outlook is rejecting these messages.

    1. Check your blocked senders and rules. Open Outlook.com in your browser, go to Settings > Mail > Junk email, and check whether any affected addresses or domains are blocked. Then open Settings > Mail > Rules and look for rules that might be possible moving or deleting incoming messages.
    2. Check your email storage and account settings. Even if your inbox isn't full, check your overall Microsoft storage at Microsoft account storage.
    3. Ask someone outside Brazil to send you a test email. Ask them to check their Sent folder for any delivery failure or bounce back message. If they receive one, the error details can help identify why the message wasn't delivered.
    4. Test Outlook on the web. If you're using the Outlook app, sign in at Outlook.com and check whether the test message arrives there. This helps determine whether the issue is with the app or your mailbox.

    By the way, what email domain are you using? outlook.com, hotmail.com, etc.?

    Regards,
    Jhun

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