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Hi, good day!
Could you please press Windows key + R, type winver, and press Enter? Then share a screenshot of the window showing your Windows 11 version and OS build so I can confirm which version you're running.
Here are some of the things you can try.
- Run the Windows Update Troubleshooter Open Settings > System > Troubleshoot > Other troubleshooters > Windows Update > Run troubleshooter
- Make sure Windows Update and Background Intelligent Transfer services are available and running. Press Windows key+R to open Run then type: services.msc Press Enter to open Services app Double-click Background Intelligent Transfer Service. If the Startup status lists Stopped, click Start and then click OK. If the status is Running, right click then select Restart Double-click Windows Update. If the Startup status lists Stopped, click Start and then click OK. If the status is Running, right click then select Restart
- Please try to run SFC and DISM to check for any system errors and corrupted files. https://support.microsoft.com/windows/using-system-file-checker-in-windows-365e0031-36b1-6031-f804-8fd86e0ef4ca Restart your computer
I look forward to receiving your update and I'm willing to collaborate with you till we resolve the issue. Do keep me informed by clicking "Add comment" below.